Windows 10: Can someone help with Random bluescreen, system reboot

Hi there this has been driving me crazy, can someone please identify the cause of the crash here is the last DMP file debugged. I'm not great with computers but hopefully this is enough information. if you require anymore just tell me how step by step thanks much appreciated. 4: kd> !analyze -v******************************************************************************** ** Bugcheck Analysis **

:)

 

Random Reboots

I've had, as the title suggests, random reboots for the length of the time since I've built my computer (2 years roughly) and they're completely inexplicable.

It happens under no load, high load, watching movies, listening to music, playing games, browsing the web, sitting by itself in the room when the my sleeping monitor is even saying WTF?!

There aren't any Events to view other than the usual 0xC*D event when the service just shrugs at me.

Any thoughts or suggestions? Maybe someone has had the same problem before and it was just a loose molex connection? I'm baffled.

 

Windows random reboot

Hi jayewaah,

There are several reasons that computers do a random reboot such as overheating, third-party programs running on the background that is causing conflicts on the system or corrupted system files.

I'd like to know the following details so I can provide the appropriate troubleshooting steps to help resolve this concern:

• What is the make and model of your device?
• Were there any changes made prior to the issue?
• What antivirus program are you using?
• Was your device overheating the moment you play games?
• In which instance does the reboot occurs besides when playing games?
• Do you have a third-party antivirus program installed on your device?
• Do you have any third-party programs installed recently?

For initial troubleshooting, kindly follow these steps:

• Check if there are available updates for your device by clicking on the
  Start button, then select Settings >
  Update & security > Windows Update > Check for updates.
• Verify if there are drivers that are missing or needs update. follow the steps on
  Update drivers in Windows 10 article.
• Check if there are blockages inside your device's components that may lead to overheating. (cooling fan)
• Perform a clean boot on your device to isolate the issue. This will determine if there are third-party
  applications that is causing conflict on your system. This will also help you check if the performance will improve and if the reboot instances will stop.

Update us with the results.

 

BSOD Help (also crashes without BSODs and dump files)


Random reboots aren't the same as bluescreens, there are a few different crashes

1. Freeze crash, nothing responds anymore so it is impossible to create a dump because the functions can't be called and also nothing is actually triggering the function for a bluescreen for whatever reason,
2. Shutdown/restart crash, the system doesn't have the time for it,
3. Bluescreen crash, this is actually a real system crash, at least I wouldn't call a freeze and shutdown/restart a real system crash.

Only with bluescreens dumps are generated.