Windows 10: Can someone tell me what is the cause of the BSOD from these dump files.

Last night I was playing CS: GO and was not able to connect to a server so I rebooted my pc and then I tried to join that server and I am able to join it. Then after playing I shutdown my windows.

Now in the morning I turned on my pc I saw a BSOD telling me that the system got an error and needs to reboot and it rebooted then I analized the memory dump file and the mini dump file and I am not able to know what caused that error. It happened twice so far after installing windows 10. I freshly installed it on 20th Jan 2020.

Here is the memory.dmp and mini dmp (I have pasted it in pastebin)

It would be great if someone can tell me what is the actual cause of the problem. Thank you.

submitted by /u/Badshah57
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:)

 

Can any tell me what caused this BSOD.

Can any tell me what caused this BSOD.

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Dump file^^^^

Thanks

 

BAD_POOL_HEADER BSOD, Dump File attached


Hi Groggubus,

Welcome to the 10forums

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.

1. Uninstall Daemon Tools
2. Download the SPTD standalone installer and follow these steps:
   • Double click the executable to open it
   • Click on the button shown below

If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

Please follow this suggestion for the BSOD

1. Please open BitDefender and go to the modules,
2. Go to the firewall settings,
3. Uncheck 'Block port scans in the network',
4. Reboot your system <-- IMPORTANT

 

BSOD Help (also crashes without BSODs and dump files)

The rebooting issue I am suffering does not generate a blue screen or dump files. After doing some research, it was recommended that I try running Windows' driver reviewer to stress the drivers and potentially generate BSODs to gain some insight into what could be causing the aforementioned reboots. Once I began running reviewer, that is when I was able to create blue screens and the dump files that I attached to this post. Hopefully, they are pointing me in the right direction; however, I am a bit skeptical. Since I cannot seem to cause a reboot using cpu, ram, or gpu stress tests, I find it very difficult to pinpoint whether my problem is with hardware or software. I hope your suggestion to uninstall Panda fixes the problem, but only time will tell.