Windows 10: Can we have a fix for the Clipchamp buffer issue already?

I have tried all other solutions.I've used this program for months and I've probably spent a month looking at the word "Buffering" and a spinning wheel.I am using the desktop app. Not the web browser version.I have tried:Switching my recorded video format from .mkv to .mp4Repair, Reset, and Reinstall multiple timesClear Clipchamp cache from Clipchamp's start menuLimiting number of open projects. 3-5 seems to be the sweet spot, any more and the program will bog downOthers have suggested poor internet connection - Mine is hardwired, I'm the only one home, nobody else is using bandwidthSetting Pr

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Clipchamp not working.

Hello! Mikel Marcos-Santamaria

Thank you for posting in Microsoft Community

It seems to me that you’re experiencing issue with Clipchamp. Just to set proper expectation as I am only for Office, Outlook and OneDrive concerns and we have a dedicated team for this specific program Clipchamp while I am here I will do my best to help you with your concern. If we need further assistance with your concern we will let you know.

Allow me to ask:

1. What error message are you getting?
   
2. Can I ask for a screenshot of your concern?
   
3. Is this happening to other devices, browsers, and networks?
   

If you’re encountering issues, here are some steps you can try to resolve the problem:

1. End Task and Relaunch:
   
   • Press Ctrl + Shift + Esc to open the Task Manager.
     
   • In the Processes tab, right-click on Clipchamp and select End task.
     
2. Repair or Reset:
   
   • Go to Settings (press Win + I) and choose Apps.
     
   • Find and click on Clipchamp, then select Advanced options.
     
3. Close Unnecessary Programs:
   
   • Close any other unnecessary programs on your PC that might interfere with Clipchamp’s performance.
     
4. Try using another device:
   
   • Try using another device and check if the issue persists.
     

Give these steps a try, and hopefully, Clipchamp will be up and running smoothly again! I hope it helps!

Thank you,

Vince

Microsoft Community Moderator

 

Clipchamp not working.

Hello!

Thank you for the screenshot,

I would suggest contacting the Clipchamp support for them to provide an information for this concern as I am only for Office, OneDrive, Outlook related concerns.

You may follow the steps here on this link for contacting the live support of Clipchamp: How to get in touch with Clipchamp support - Microsoft Support

As they have the necessary resources and tools for resolving your issue.

Best regards,

Vince
Microsoft Community Moderator

 

ClipChamp Caption Generation only does beginning of video

Hello Ray, I'm a fellow Windows/Microsoft user. I'm happy to assist you.

What troubleshooting steps have you tried to fix this issue? This would let me know what steps to avoid providing.

In the meantime, reload the browser tab where Clipchamp is open, close and reopen the Clipchamp app in Windows, then try captioning again.

Check if there are any updates available for Clipchamp. Installing updates may fix the issue.

Also, here's the official Microsoft support website for troubleshooting Clipchamp: https://support.microsoft.com/en-us/topic/how-t...