Windows 10: can you help me diagnose my laptob it isint showing i have A PRINTER PLUGGED IN ON MY USB...

i HAVE GOTTEN A NEW PRINTER PIXMA MG2522 AND I TRIED TO INSTALL IT BUT THE PROGRAM DID NOT DERTECT IT AND NEIGHTER CAN CANON FIND THE PRINTER IN MULTIPLE OPTIONS. THE PRINTER ISINT POPPING UP NOR IS THE USB DETECTING THE USAGE.?

:)

 

Installing generic printer usb port not showing

Hello, yes the printer is turned on, it works fine this printer since last week I was using it with my old computer, I already try in all 3 usb ports, and in Devixe Manager it shows as "unknown USB device (device descriptor request failed).

Any suggestions?

 

Printer on usb recognition

Hello,

The issue that you’ve encountered when you’re using a printer to your
Windows 10 computer may be caused by some configuration or the device is not properly set up. To sort out your concern, we suggest that you try to plug and unplug the connecting cable to your computer and to your printer and use a different USB port
on your PC. This is to verify if the issue is not related to it. You may also perform a restart process on your printer to re-establish its good working state. You may refer to the printer's user manual to properly do it.

Additional, if you’ve determined that the issue is not related to the hardware, we recommend that you follow the steps provided in this article on how to
automatically diagnose and fix Windows USB
problems. Once you’re on the page, you may proceed with the steps and complete the process. After completing the steps, you may check if you’re able to use your device properly.

Keep us updated about your concern for additional assistance.

 

Installing generic printer usb port not showing

I'm trying to install a tickets printer in Windows 10. When I select "The printer is not on the list" and try to select the port it only shows tcp and com ports (my lap is brand new and it only has usb ports) but there is not usb ports on the list.

If I only plug the printer and turn it on, windows says that ot doesn't recognize it.

I already try to install the printer with a driver that I found on the internet but it's the same problem, the instalation assitant shows 3 usb ports and it has the option of testing the ports, all 3 says not usb por found.

I have a usb fan conected and it works, I haven't try another usb device yet.

Some help please.