Windows 10: Can you help me fix blue screen not showing the reset option

I have soon work with this laptop I gonna loose a lot please help

:)

 

WINDOWS 10 BLUE SCREEN OF DEATH STUCK!!! HELP!! And general fixes

Hi,



There are several factors that might cause this issue. To narrow down the concern, kindly answer the following questions.

• What changes have you made prior to this concern?
• Are you still experiencing the same issue in safe mode?
• How did you reset the computer? Is it factory reset or you reinstalled Windows 10 while keeping your files?

For now, we suggest that you follow the steps on how to troubleshoot blue screen errors provided on this
article.

 

How to fix blue screen stopcode

Hi Willma,

If you are experiencing blue screen errors in your computer, we suggest that you refer to this

article for the step-by-step guide on how to fix blue screen errors.

Let us know if you need further assistance.

 

blue screen issue


after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step