Windows 10: Can you help me? I got a black screen after a windows 10 update and I dont know how to fix it.

I've recently restarted my laptop and it forced me to without asking to update my laptop. I waited until 100% and black screen appeared. I've tested to turn off and turn on the laptop again but when I turn it on immediately black screen without windows logo. Things I tested and nothing worked:-Unplugging all accessories-Connecting the laptop to a monitor-Turn it off and on again-Booting into bios There is no logo of windows appearing and I will wait until the battery goes empy and try to turn it on. Please help.

:)

 

i update bios then black screen ???? pls help me 980ti

@smoka Great you fixed it and would be interesting to know how you did it. Care to list the basic steps you took to do it so that it can help others stuck in the same situation?

 

Black screen after Windows update.

Hi Crystel,

Thank you for writing to Microsoft Community Forums.

• Were you able to get to the desktop screen after you restarted the system?
  
• When the screen was blank, were you able to see the cursor on the screen?
  
• Did you get any error code or error message?
  

Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

Troubleshoot black screen or blank screen errors

We look forward for your reply.

Thanks,

Peer Samie

Microsoft Community-Moderator

 

black screen

Hi,

To assist you better regarding your concern, we would like to know more information:

• Did you get any error messages?
• Have you tried updating the drivers?

We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

link.

You can also check the article about troubleshooting black screen problems on the link below.

windows-10-troubleshoot-black-screen-problems

Hope this information helps. Please post us back if you need any further assistance.