Windows 10: Can you help me with no Network Security Key?

I'm doing a "clean install". I got to where it sets up the internet. I used my router code and connected to the Internet. Before it connects me to the internet, it asks for a Network Security Key. I don't ave one.

:)

 

network security key - wifi password

Hello,

Thank you for posting your query in Microsoft Community.

Do you have any third party security program installed on the computer?

Please try the following methods and check if that resolves the issue:

Method 1: Run the Internet Connections Troubleshooter and Network Adapter Troubleshooter

Step 1: Run the Internet Connections Troubleshooter

This troubleshooter is an automated Windows 10 inbuilt tool which finds and fixes the common issues with the Internet Connections on the computer. Perform these steps to run this tool and check if that helps.

• 
  Press “Windows Logo” + “W” keys from the keyboard.
  
• 
  Type “Troubleshooting” in the search bar and press “Enter”.
  
• 
  In the “Troubleshooting” window, click on “View All” on the left pane.
  
• 
  Click on “Internet Connections”.
  
• 
  Click on “Advanced” and then click on “Run as Administrator”.
  
• 
  Click “Next” and follow the on-screen instructions to complete the troubleshooting process.
  

Step 2: Run the Network Adapter Troubleshooter

This troubleshooter is an automated Windows10 inbuilt tool which finds and fixes the common issues with the Network Adapter Settings on the computer. It also checks if the network adapter drivers are up to date or not. It may
also provide you some clue about the hardware failures happening to the Network Adapter. Perform these steps to run this tool and check if that helps.

• 
  Press “Windows Logo” + “W” keys from the keyboard.
  
• 
  Type “Troubleshooting” in the search bar and press “Enter”.
  
• 
  In the “Troubleshooting” window, click on “View All” on the left pane.
  
• 
  Click on “Network Adapter”.
  
• 
  Click on “Advanced” and then click on “Run as Administrator”.
  
• 
  Click “Next” and follow the on-screen instructions to complete the troubleshooting process.
  

Once after running the troubleshooters, check troubleshooting reports and let’s know the details. You may also try out the suggestions given by the troubleshooter and check if that helps.

You may also try uninstalling and reinstalling the latest Network Card Drivers from the computer/network card manufacturer’s website and check the status of the issue.

Method 2: Uninstall and Reinstall the Network Card Drivers.

Step 1: Uninstall the Network Adapter Drivers

• 
  Press “Windows Logo” + “X” keys on the keyboard.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Network Adapter from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may
  select that and then remove the corrupted drivers from the computer.
  
• 
  Follow the on-screen instructions to complete it and the restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website:

Step 2:

Go to the Computer or Network Card manufacturer’s website and search for the latest Windows 10 drivers available for the Network Card model and then install it by following the instructions given in the website.

You may also refer to the articles given below, try the suggestions given in them and check if that helps:

Wired and wireless network problems

Fix Wi-Fi connection issues in Windows - Microsoft Support

(applicable for windows 10 also.)

Please wait while the system check for the updates. If updates are found, click on Install updates.

You may also refer the article below:

No wireless networks are available after you upgrade from Windows 8.1 to Windows 10

https://support.microsoft.com/en-us/kb/3084164

Hope the information helps to fix the issue, if you have any further queries, feel free to post. We are here to assist you.

Thank you.

 

network security key

Hi Angela,

Some wireless router have default network security set up out of the box. If this is the case, we suggest that you contact your internet provider or router manufacturer for further assistance.

If you, or any family member were the ones who set up the security key, you can check out
this link from our support website for steps on how to
find your password on a Windows PC.

Let us know if you need anything else.

 

Windows 10 1511 wireless network key not correct

Hi Richard,

Thank you for posting your response, we appreciate the time and effort that you have invested in to fix the issue.

I would suggest that you refer to the steps below on How to find your Network Security key.

• Connect your PC to the router using a network (Ethernet) cable.
• 
  Open a web browser and enter the IP address for your wireless router into the search bar (for example, 192.168.1.1 or 172.16.0.0). You can find the default IP address in the documentation that came with your router.
  
• 
  Enter the user name and password to open the router settings webpage. Most router documentation contains a default user name and password.
  
• 
  On the router settings webpage, look for a wireless or wireless settings option. Depending on the router manufacturer, this might be a tab, icon, or option in a task pane.
  
• 
  On the wireless settings page, look for a security or wireless encryption setting. The security key (sometimes called a network key, a passphrase, or a network password) should be listed nearby.
  

I would also suggest that you try to reconfigure your wireless connection and check.

Hope this information helps.