Windows 10: Can Zonealarm Cause BSODs?

Discus and support Can Zonealarm Cause BSODs? in AntiVirus, Firewalls and System Security to solve the problem; I have a friend with a desktop (sadly I don't have the specs at the moment), but she's noticed that she continually blue screens when Zonealarm is... Discussion in 'AntiVirus, Firewalls and System Security' started by Gurn Blanston, Sep 16, 2018.

  1. GURN BLANSTON
    Gurn Blanston Win User

    Can Zonealarm Cause BSODs?


    I have a friend with a desktop (sadly I don't have the specs at the moment), but she's noticed that she continually blue screens when Zonealarm is running/doing a virus check in the background. I noticed a couple of other threads about Zonealarm and difficulties this way.

    So I guess my question is: Is this a known problem with Zonealarm? Can someone recommend a good anti-virus that could replace it?

    Thanks,

    :)
     
    Gurn Blanston, Sep 16, 2018
    #1
  2. WRKMPLS
    wrkmpls Win User

    ZoneAlarm

    My ActiveSync connection has been disabled after previously working fine. The troubleshooting scan states that there is a conflict with ZoneAlarm. I do not have ZoneAlarm installed!
     
    wrkmpls, Sep 16, 2018
    #2
  3. MSAP14
    Msap14 Win User
    BSOD Hardware Caused???

    they do weird things like that, which all seem like something else is failing.
    One of the worst things to diagnose, they seem to only quit when they want to.

    Memtest is a good next step, if you rule out RAM and Power Supply make sure you disconnect all unnecessary peripherals and try to start the system with as little hardware as possible, if it works then, you can narrow down the culprit by trial and error.

    the follow was taken from some website:

    It's very difficult to determine if a failure is caused by the CPU because many other components can cause the same symptom when they fail.

    1. System fails to boot
    2. System re-boots intermittently
    3. General Protection Fault
    4. Illegal Operation
    5. Stop Error, or BSoD (Blue Screen OfDeath)

    Actually, CPUs rarely fail, and about the only way to determine if the CPU is causing the failure is to swap it out with a known working CPU of the same type and speed. Since this is difficult, the best bet is to first rule out every other possibility.

    Before suspecting the CPU, rule out all the possibilities listed below.

    1. The Operating System
    2. A peripheral port device
    3. A bad memory module
    4. The hard disk drive
    5. The power supply
    6. The motherboard

    If you have ruled out out all the other possibilities, investigate the items listed below.

    1. Overheating
    2. A short circuit
    3. ESD
     
    Msap14, Sep 16, 2018
    #3
  4. RHINO01
    Rhino01 Win User

    Can Zonealarm Cause BSODs?

    Trying to uninstall zonealarm?


    I couldn't get ZoneAlarm to uninstall or install the win 10 version period. So had to go back to win 7 and delete it, then upgrade again.
    Thanks for you suggestion's though.
     
    Rhino01, Sep 16, 2018
    #4
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Can Zonealarm Cause BSODs?

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