Windows 10: Cancel MS 365 Subscription

I am running latest version of Win 10 Pro.
I am currently using a trial sub of MS 365 Family. I want to cancel this, however, when I try it comes back with the following:
"WE CANNOT CANCEL YOUR SUBSCRIPTION"
"You've already paid for your MS 365 Family subscription which expires automatically on 10/16/20."
This is a TRIAL. I have not paid anything for it. I do have another subscription under a different email altogether which I do want to keep. That one has been paid on 9/22/20.
What does one sub have to do with the other? and why can't I just cancel the trial which would solve the problem for me. Any help would be appreciated. Than you.

:)

 

Subscription of Microsoft 365

Your question is outside the scope of this Community.

We don't work for Microsoft.

We are mainly volunteers here.

Due to privacy restrictions we have no access to your private details to be able to assist you here.

Cancel or turn off recurring billing for a Microsoft subscription:

https://support.microsoft.com/en-us...r-turn-off-recurring-billing-for-subscription

This article covers the steps to cancel
your Microsoft subscriptions such as free trials, Xbox Live and Microsoft 365.

 

Subscription of Microsoft 365

I would like to cancel my subscription of microsoft 365

 

skype subscription cancellation

Hi,

Subscriptions must be canceled at least three days before your renewal date to avoid being charged for the next billing cycle.

Following article will guide you step by step what to do for cancellation of subscription

https://support.skype.com/en/faq/FA1881/how-do-...

Please let me know, if that helps.

Kind Regards:

Engr. Malik Yasir