Windows 10: cancel xbox subscription

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Cancel Xbox Live Subscription

Hi,

You can cancel your Xbox subscription either immediately or by stopping automatic renewal. However, since you mentioned that you have no access to your email, we recommend that you contact

Xbox Chat Support so they can manually check your account and cancel the membership for you.

For more information about cancelling Xbox Live Subscriptions, you can refer to this link:

How to cancel your Xbox subscription.

If you have any other queries, feel free to contact us anytime.

 

How to Cancel my subscription?

Hello, Patricia Thornberg

Welcome to Microsoft Community.

Based on your description, it seems that you need to cancel the subscription of the current account, I'm not sure which service you are subscribed to, since the community only provides technical support at the software level, involving the cancellation of Microsoft services, such as Microsoft 365 or Xbox subscription.

Here some general steps to cancel a subscription on your Microsoft account:

1. View this website ->Cancel your Microsoft subscription - Microsoft Support and click the cancel Microsoft 365 or cancel Xbox.
   
2. Go to Services & subscriptions and sign in with the Microsoft account you used to purchase your subscription.
   
3. Find your subscription and select Manage.
   
4. On the next page, select Cancel (or it might say Upgrade or Cancel, depending on your subscription type).
   
5. Scroll through and follow the instructions on the page to proceed with cancellation.
   

• Or you could contact the online staff to Contact - Microsoft Support
  
• Type your issues like Cancel my subscription > Get help
  
• Click the contact support below and select the category of Other Product and Cancel my subscription
  
• Now you will get a new windows of Chat with a support agent in your web browser
  

Hope it helps! If any update, welcome to share with us.

Best regards,



Chandy |Microsoft Community Support Specialist

 

Cancel Xbox live subscription

Hello Adeledos,

I'm Jin, a fellow Windows 10 user and an independent advisor.

I understand that you want to cancel your Xbox Live subscription.

To cancel your Xbox Live, login to
https://account.microsoft.com/services/ look for Xbox Live then manage subscription then click on the Cancel link.

You can also refer to this article:Cancel your Microsoft subscription - Microsoft Support

For more details and assistance you can refer to this link:
https://support.xbox.com/help/subscriptions-bil...

Kind regards.