Windows 10: cancelled subscription then renewed 4 days later can no longer access Word docs.

Discus and support cancelled subscription then renewed 4 days later can no longer access Word docs. in Windows 10 Gaming to solve the problem; cancelled subscription to Office 365 then decided to restart after 4 days. I can access files but not my Word files message is usually ending with... Discussion in 'Windows 10 Gaming' started by Kerry McCauley, May 29, 2024.

  1. KERRY MCCAULEY
    Kerry McCauley Win User

    cancelled subscription then renewed 4 days later can no longer access Word docs.


    cancelled subscription to Office 365 then decided to restart after 4 days. I can access files but not my Word files message is usually ending with files transferred elsewhere and not available. Should I update the Microsoft programme or uninstall and reinstall? I'm not confident enough the repair option

    :)
     
    Kerry McCauley, May 29, 2024
    #1
  2. CJUSTIN
    CJustin Win User
    CJustin, May 29, 2024
    #2
  3. DAVIDTURP
    davidturp Win User
    Cancel recent renewal subscription

    i cannot access word after my subscription renewal it is most frustrating as ive just paid for it using amex card please give me a full refund because im unable to use your product and ive wasted my money...thank you

    ***Modified title from: i wish to cancel my recent renewal subscription because i cannot sign in and use it?***
     
    davidturp, May 29, 2024
    #3
  4. NIKHAR_K
    Nikhar_K Win User

    cancelled subscription then renewed 4 days later can no longer access Word docs.

    Cancel recent renewal subscription

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you want to cancel a subscription renewal. I'll certainly assist you with this.



    I would suggest you to refer the article on
    How to cancel your Microsoft subscription     and see if that helps.



    However, we do have a dedicated team for any purchase or refund related queries, let me point you in the right direction. I would suggest you to get in touch with the

    Microsoft Store Support     team and they will help you with the appropriate details.



    Regards,

    Nikhar Khare

    Microsoft Community – Moderator
     
    Nikhar_K, May 29, 2024
    #4
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cancelled subscription then renewed 4 days later can no longer access Word docs.

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