Windows 10: Cannot accept license invites on a family account for office 365, unsure of how to proceed.

Recently I changed the main account for a Microsoft family license to a different email address as the old one is no longer in use and had expired the account holder is working perfectly but none of the accounts I have shared receipts with have been able to accept them. Instead, they keep coming up with the following statement:Sorry, something went wrong.We’re not sure what happened, but refreshing the page may help, or trying again in a little while.TraceId: WA+Qb7b4i0i59HHS.8.100Before sharing receipts with any accounts or licensing the main account I removed the old license. I have tried

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Windows account cant access Office 365 Family license

My husband recently renewed his Office 365 and shared the license with me (as he had done previously). Since this renewal, i am unable to use the Office license if i log into windows under the same MS account as i use for Office 365.

• my MS account shows that the license is shared with me.
• if i log into windows under another (local) account, i can use the Office 365 shared license (I log into office 365 using the MS account)
• if i log into windows under the MS account, then log into Office 365 under that same MS account, it says i am not licensed to use Office 365.

After a 3 hour chat session with MS, it was concluded that i will need to log into windows under a different account if i want to use the MS Office license. During that 3-hour session (and before) we uninstalled/reinstalled office, and deleted numerous license
keys, to no avail. The tech decided that my windows account must be corrupted, and since he was an Office tech (not a Windows tech), he didnt know how that could be fixed, other than to use separate accounts for Windows and Office.

I can live with having 2 different accounts (1 for windows and 1 for office) but this seems like a dumb solution, especially when it used to work fine until this recent renewal.

Any insight welcome.

T

 

Accepted family invites not displayed

Hi

I have sent invites to my children to add them to my family. They have received the email and accepted the invite but this is not shown on the family page.

The status for both children still displays 'Invitation sent to their email. When they accept, they'll join your family.'

I also am not able to access security settings for them.

Why is my account not showing accepted invitations?

 

Calendar invite accepted on Office 365 account on phone, cannot see it on the web

I have an Office 365 account which I have set up as an Exchange/Outlook account on my Lumia 920 (running the latest OS update).



Twice I have seen in the past 2 months where I accept an invite I receive on that account from the phone, but I don't see the invite on Outlook Web App. I see it on the phone and it pops up a reminder too, but not on Exchange Online.



I double-checked, and the invite on the phone shows as belonging to Calendar from the O365 account.



I also tried to manually sync the account. Still, no difference.



What may be going on?