Windows 10: Cannot access microsoft store, met with error code 0x80070002 upon launching. How can i fix...

Since i purchased my computer ive had issues with the microsoft store, i havent been able to access it. When i have, i end up not being able to download any games at all, infact usually the app ends up loading infinitely. When it doesnt launch, it shows me an error 0x80070002. Im running Windows 11, and recently updated it as well.

:)

 

Cannot access microsoft store, met with error code 0x80070002 upon launching. How can i fix this?

Since i purchased my computer ive had issues with the microsoft store, i havent been able to access it. When i have, i end up not being able to download any games at all, infact usually the app ends up loading infinitely.

When it doesnt launch, it shows me an error 0x80070002.

Im running Windows 11, and recently updated it as well.

 

Unable to launch Microsoft Store and Microsoft store apps.

Hi,

Thank you for writing to Microsoft Community Forums.

I understand how it could be when the applications doesn’t work as they are supposed to. We will look into this. However, please reply to the following questions to help you in a better way:

• Are you getting any error message?
  
• Since when are you facing this issue?
  
• Are you aware of any changes made on the computer recently?
  

In the meantime, I suggest you to follow the steps from the article
Fix problems with apps from Microsoft Store to fix the issues with the Microsoft apps that are not launching. Also, follow the steps from the article

Microsoft Store doesn't launch to fix the issues you are facing in launching Store.

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator

 

Tip - Microsoft Store Won't Update with Error Code: 0x80070002

I didn't know if this should fall under Tips & Tricks or not.

I was doing research for someone, and discovered that I had several Microsoft Store updates queued up that had been stuck in the middle of updating for the past 11 days with Error Code 0x80070002. I also could not install any new Microsoft Store apps. Windows Update in general was working fine.

TLDR: Booted computer into Safe Mode with Networking, opened Microsoft Store, closed Microsoft Store, then rebooted into Normal Mode. All Updates went through and apps could be installed again. I haven't seen this solution posted elsewhere.



Full details of other things that I tried:

Microsoft Store and apps have not been able to update since 4/30
Error Code: 0x80070002
I tried Troubleshooter
wsreset.exe
Reinstalling Microsoft Store from PowerShell - the PowerShell command did update the Microsoft Store itself, but I have 6 stuck apps.
Redownloading the apps or trying to install any new Microsoft Store app is unsuccessful.
Manually deleting from %appdata%
Running Storage Sense to clear temporary files in general
No program installation or Windows Update coincided with date that problem first started
Went to Apps & Features -> Microsoft Store -> did Terminate, then Reset
enabled Camera access to Microsoft Store - all other permissions were already enabled
Tried the sign out, wsreset, sign back in method:
https://www.tenforums.com/tutorials/...10-a.htmlTried
signing in to different account and signing back in
Rebooted into Safe Mode with Networking, then restarted Windows into Normal Mode - now it is working *Smile

The computer has been rebooted several times since 4/30, when problem started
Windows Update in general is working fine
One app that I am trying to install, Office Lens, says that I own this app, but it won't install
Store version is 12005.1001.1.0
winver is 18363.815 Win 10 Home x64
Followed suggested troubleshooting path from:
https://support.microsoft.com/en-us/help/4027498/microsoft-store-fix-problems-with-apps
https://support.microsoft.com/en-us...support.microsoft.com/en-us/...or-install-app
Removing and reinstalling would require reinstall of OS per Microsoft:
https://support.microsoft.com/en-us/...-not-supported