Windows 10: Cannot access Onedrive - Personal folder through Quick Access of File Explorer

Hi allI suddenly realised that I couldn't access my onedrive - personal through the quick access of file explorer.The ”>" to the left of the icon is grayed out and cannot be clicked and the properties windows is totally empty, see figure 1 for detials.firgure 1. Empty properties window of the abnormal onedrive folder in quick access.The right-click menu of it also looks abnormal see fig.2 for the difference.Figure 2. The difference of right-clidk menu between the abnormal onedrive with the normal onedrive.My OS version is windows10 ltsc 21h2 19044.1766 and the onedrive version is 22.

:)

 

Quick Access Crashes Explorer

Hi Bill,

Quick Access is a new feature in Windows 10 File Explorer navigation pane which helps users quickly navigate to locations which are frequently used. However, if you're having issues with Quick Access, you can try to disable and enable it. To disable Quick
Access, follow these steps:

• Type File Explorer Option in the search box.
• Click on File Explorer Options.
• Under General tab, choose This PC in the Open File Explorer to: drop down menu.
  
• Uncheck Show recently used files in Quick access and
  Show frequently use folders in Quick access.
• Click Apply an OK.
• Restart the computer and re-enable Quick access.

Let us know how it goes after performing the suggested troubleshooting steps.

 

How to directly open a folder on my OneDrive via Windows 10 File Explorer Quick Access?

How to directly open a folder on my OneDrive via Windows 10 File Explorer Quick Access?

I want to open folders which are on my OneDrive directly via the Quick Access list in Windows 10 File Explorer.

To do this I add folders to Quick Access via the "Pin current folder to Quick access".

However, when I do this, the Quick Access "shortcut" to the folder doesn't open the folder on the OneDrive.

Instead, it opens the locally-stored mirror of that folder. (This is the "on demand" cached copy created by OneDrive, I assume).

What must I do to achieve what I want, namely that the Quick Access link opens the folder on the OneDrive directly?

 

Quick Access Not Working

Hi Dustin,

Thank you for writing to Microsoft Community Forums.

Follow the below steps to repair the broken database of Quick Access.

Method 1:

Before repairing the database, try to disable and then re-enable Quick Access to see if it helps. To disable and re-enable Quick Access, follow the below steps:

Step 1: To remove frequent folders and recent files list from Quick Access, open File Explorer > click on View tab in Ribbon >
click on Options > Change folder and search options to open Folder Options.

Step 2: You’ll have to uncheck the following two check-boxes present under the Privacy section to disable Quick Access:

• Show recently used files in Quick Access.
  
• Show frequently used folders in Quick Access.
  

Step 3: Click Apply and Exit. The action will instantly remove these two sections from Quick Access in File Explorer. (To clear your Quick Access history press the ‘Clear’ button against Clear File Explorer History).

Step 4: Then, check
the following two check-boxes again to enable Quick Access that you did in
Step2.

• Show recently used files in Quick Access.
  
• Show frequently used folders in Quick Access.
  

Step 5: Restart the PC once and check the issue and if the issue persist, follow the
Method 2.

Method 2:

The Method 2 will repair the broken database of Quick Access.

Step 1: Open File Explorer and paste this folder path: %AppData%\Microsoft\Windows\Recent\AutomaticDestinations in the address bar and hit Enter.

Step 2: Once the folder is opened, press ‘Ctrl’ key and the ‘A’ from your keyboard to select all of its contents and delete it.

Step 3: Do the same for this folder path as well: %AppData%\Microsoft\Windows\Recent\CustomDestinations

Step 4: Restart the PC once and check the issue.

Hope it helps.

Shafeeq Ali Khan

Microsoft Community - Moderator