Windows 10: Cannot access pc reset functions from laptop that has blank black screen upon start up.

Discus and support Cannot access pc reset functions from laptop that has blank black screen upon start up. in Windows 10 BSOD Crashes and Debugging to solve the problem; I have a laptop with Windows 10 currently installed and recently have down a game from Steam. When I went to turn my laptop on this morning it went... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by ErikSeagrave, Mar 17, 2024.

  1. Cannot access pc reset functions from laptop that has blank black screen upon start up.


    I have a laptop with Windows 10 currently installed and recently have down a game from Steam. When I went to turn my laptop on this morning it went through the booting process normally showing that the screen does work. However, after going through that process it would go to a black screen with a loading cursor icon but would not boot up all the way. I can not even reach the main sign in screen. When trying to reset the PC or perform any administrative functions through the F8 boot screen it prompts me to insert a password. I have tried every single iteration of every password I have ever use

    :)
     
    ErikSeagrave, Mar 17, 2024
    #1

  2. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Mar 17, 2024
    #2
  3. Peer_Sam Win User
    Black screen after Windows update.

    Hi Crystel,

    Thank you for writing to Microsoft Community Forums.

    • Were you able to get to the desktop screen after you restarted the system?
    • When the screen was blank, were you able to see the cursor on the screen?
    • Did you get any error code or error message?

    Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

    Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

    Troubleshoot black screen or blank screen errors

    We look forward for your reply.

    Thanks,

    Peer Samie

    Microsoft Community-Moderator
     
    Peer_Sam, Mar 17, 2024
    #3
  4. 95Viper Win User

    Cannot access pc reset functions from laptop that has blank black screen upon start up.

    Black screen after 'Starting Windows' sequence

    Sounds like the old... windows black screen of death.

    Try this quoted from "VisiHow" article "Repair Windows 7 Black Screen of Death":

    They, also, have some other options there, too.
    Google search and you will find a lot of the "Windows Black Screen of Death with cursor" fixes.
     
    95Viper, Mar 17, 2024
    #4
Thema:

Cannot access pc reset functions from laptop that has blank black screen upon start up.

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