Windows 10: Cannot access photos after windows crashed

Hi all, my laptop crashed due to a battery problem. After rebooting I find that I cannot access any photos as all.

The error says:

"Windows cannot access the specified device, path, or file. You may not havethe appropriate permissions to access the item."

I am using the only administrator acccount on this laptop and find that I can open other types of files .psd, .ppt, .doc, .pdf. mp4 only photos seem to be problem. Would apprerciate any help on this matter.

:)

 

File Explorer Crashes and unable to access Photo App

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience caused to you while accessing the photos from Photo App, we will help you with this issue.

I suggest you to copy the photos files to a different location and try to upload it as a profile picture on Outlook account and check if you are able to do it.

If the issue still persist, suggest you to troubleshoot the Photo App.

Method 1:

I suggest you to run the Windows Store Apps troubleshooter.

Follow the below steps:

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Windows Store Apps.
• Select “Advance” and click on “Run as Administrator”.
• 
  Click “Next” and follow the on-screen instructions to complete the troubleshooting process.
  

If the issue persists then follow the below method:

Method 2: I would recommend you to uninstall the Photo app
using Windows PowerShell command and reinstall using the Windows store. Follow the below steps.

• 
  Open the Start menu, type Windows PowerShell in
  the search bar.
  
• 
  Right click on the Windows PowerShell and select Run as administrator.
  
• 
  Enter the below command to uninstall the Photo app.
  

• get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage

After performing the above steps, install the Photo app from the Windows store.

Reference: Refer to the following Microsoft article on
Photos app for Windows help.

Note: The steps for Windows 8.1 applies to Windows 10.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

windows 10 photo app crashes after approx 10 seconds

Hi Dave,

I do appreciate your efforts and time.

Do you receive any error message before crashing?

I suggest you to try the steps below if you have not yet tried.

I would suggest you to reset Windows store.

• 
  Right click on start and select ‘RUN’.
  
• 
  In the Run window, type WSReset.exe and click “Ok”.
  

If the Photos app is the only one crashing, it could be a problem with the Photos app database. To reset the database, perform the following:

1. Press windows button + R

2. Type: %appdata%\..\Local\Packages\Microsoft.Windows.Photos_8wekyb3d8bbwe\LocalState

3. Delete all the contents of that folder.

Please get back to us with the required information to assist you further.