Windows 10: Cannot activate my Windows 10 after purchasing it from Microsoft Store

Discus and support Cannot activate my Windows 10 after purchasing it from Microsoft Store in Windows 10 Updates and Activation to solve the problem; Hi I tried several times, but it never worked.How can I solve this problem?Clearly, in order history, I can find my purchase for windows 10 pro, but... Discussion in 'Windows 10 Updates and Activation' started by Project SSP, May 7, 2025 at 3:22 PM.

  1. Cannot activate my Windows 10 after purchasing it from Microsoft Store


    Hi I tried several times, but it never worked.How can I solve this problem?Clearly, in order history, I can find my purchase for windows 10 pro, but when I try in Windows 10, it kept saying " . 0xc0ea000a"So tired!!! Please help me to solve this issue.Thank you so much in advance!!!

    :)
     
    Project SSP, May 7, 2025 at 3:22 PM
    #1
  2. krollo Win User

    Cannot activate Win10 Pro after Microsoft Store app purchase

    Hello guys, My laptop came pre-installed with Win10 Home 64bit and I recently purchased a Win 10/11 Pro licence from the Microsoft Store app. Unfortunately, having some issues activating the digital licence for Win10 Pro. Here is the situation:
    • Logged into Microsoft account used for the purchase (also received the email receipt of the purchase)
    • Already connected to stable internet
    What I tried so far: Entering the Win10 Pro generic key: Received error 0x800700005:
    Cannot activate my Windows 10 after purchasing it from Microsoft Store 45561t-cannot-activate-win10-pro-after-microsoft-store-app-purchase-annotation-2021-10-29-043622.png
    Clicking Close returned another error 0xC004F034:
    Cannot activate my Windows 10 after purchasing it from Microsoft Store 45673t-cannot-activate-win10-pro-after-microsoft-store-app-purchase-annotation-2021-10-29-043726.png
    Clicking Troubleshoot re-activated my Win10 Home so still not on Pro. Thanks for any help. [FIXED] Win 10 Pro suddenly became Win 10 Ent from MS Store app: Jump to solution - Cannot activate Win10 Pro after Microsoft Store app purchase Sources:
     
  3. Can't activate Windows 10 Pro purchased from Microsoft Store

    Hi



    Welcome to Microsoft community.

    It sounds like you're caught in a frustrating loop trying to activate Windows 10 Pro on your new PC. Here's a step-by-step guide to help you resolve this issue:

    1. Verify Your Purchase

    Ensure that your purchase of Windows 10 Pro was successful. Check your email for a confirmation from Microsoft, which might include the license key or further instructions. Sometimes, the key is provided in the confirmation email or in your Microsoft account under the "Services & subscriptions" section.

    2. Check Your Microsoft Account

    If the license was tied directly to your Microsoft account, try logging into your account on the new PC. To do this:

    • Go to Settings > Accounts > Your info and check if you're logged in with the correct Microsoft account.
    • Then, navigate to Settings > Update & Security > Activation and see if there's an option to activate Windows using a Microsoft account.
    3. Contact Microsoft Support

    Given the error message from the Microsoft Store and the inability to activate Windows, your next best step is to contact Microsoft Support directly. They can verify your purchase and assist with activation. Be ready to provide any purchase confirmation details or receipts.

    4. Manual Activation

    If you eventually receive an activation key and wish to try activating Windows via Command Prompt again, follow these steps:

    • Right-click on the Start menu and select Command Prompt (Admin) or Windows PowerShell (Admin).
    • In the command prompt, type the following command and press Enter

      slmgr.vbs /ipk yourlicensekey

      (Replace "yourlicensekey" with your actual product key).
    • After entering the product key, type the following command to activate Windows

      slmgr.vbs /ato
    5. Use the Activation Troubleshooter

    Although you mentioned the troubleshooter redirects you to the store, it's worth trying again after attempting the above steps, especially if any changes are made to your account or if you manage to log in with a Microsoft account that has a license associated with it.

    • Go to Settings > Update & Security > Activation and click on Troubleshoot. This tool is particularly helpful if you've made a significant hardware change.
    6. Verify Your Installation Media

    Ensure that your installation media is for Windows 10 Pro and not another edition of Windows. Using the wrong edition can cause activation issues.

    If all else fails, keeping a detailed record of your attempts and any error messages to provide to Microsoft Support will be helpful. Their assistance might be necessary to resolve complex activation issues, especially when standard troubleshooting steps don't work.

    Please feel free to let me know how it goes.



    Best regards

    Derrick Qian | Microsoft Community Support Specialist
     
    Derrick19 - MSFT, May 7, 2025 at 3:25 PM
    #3
  4. sygnus21 Win User

    Cannot activate my Windows 10 after purchasing it from Microsoft Store

    Cannot activate Win10 Pro after Microsoft Store app purchase  

    So I guess my suggestion of calling Microsoft and telling them you can't activate your purchased OS from their store doesn't count? *Huh
     
Thema:

Cannot activate my Windows 10 after purchasing it from Microsoft Store

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