Windows 10: Cannot add a memeber to family group

I cannot add a member to family group. After typing in email, selecting role and typing in captcha I get an error page. Trying later did not help, the issue persists for hours.TraceID: BJSL27ZzOECCEAdm.10.199

:)

 

Family Organizer Leaving Family Group

Hello Lee Wilfert,

Glad to see you in Microsoft Community.

• If Mother was the administrator of the Family Group, you can exit the Family Group directly, and Mother will automatically become the Family Group organizer.
  
  If you want to stay in the Family Group, you need to rejoin, either as an administrator or as a regular Family Group member.
  
  Visit Getting started with Microsoft Family Safety for more details.
  

• If Mother was already a member of the Family Group, you need to remove her from the Family Group, then add it again, and need to select "Administrator" when selecting the role.
  

Meanwhile, you can dissolve the Family Group, and then let the new organizer send an invitation to re-establish the Family Group. Visit Leave family group or remove members (microsoft.com) for more details.

If anything is unclear, please do not hesitate to let me know.



Best Regards,

| Microsoft Community Support Specialist

 

Last member (Adult) unable to leave Family group

Why not set up an admin account with documented password, add it to the family group? Then you can take your account out, and still have (or leave) an admin/family group access account available. Just a thought/suggestion...
HTH,
--Ed--

 

How do I COMLETELY remove a user from my Family group?

Thank you Javier for getting back to me on this question.

I went to the link that you suggested. The most applicable section was 'Add People to a home PC'.

I used the procedure under "If you need to remove that person's sign-in information from your PC:".

Step 1; Successful

Step 2: There is no Remove option for that user; only Change Account Type and Allow

I also clicked on the Manage Family Settings link and the were were no users listed other than me (this is expected since there are no other users other than me.

I then restarted the computer and went through Step 1 again. The user was still under the Family group.

Any other thoughts? Thanks.