Windows 10: Cannot add child account - 'family & other users' not available

Discus and support Cannot add child account - 'family & other users' not available in Windows 10 Gaming to solve the problem; Good evening,I am trying to create an 'Administrator' user account to my child's account, but there is not an option to add another user. I've searched... Discussion in 'Windows 10 Gaming' started by Matt Bettinson, Jun 4, 2024.

  1. Cannot add child account - 'family & other users' not available


    Good evening,I am trying to create an 'Administrator' user account to my child's account, but there is not an option to add another user. I've searched online and the most common suggestion is to add under 'family & other users', but that option is not available. Please advise how to add another user account.The laptop is four months old and has windows 11.Please help.Thanks in advance.Matt

    :)
     
    Matt Bettinson, Jun 4, 2024
    #1

  2. How to change an "other users" account to a family child account

    I have the exact same problem. I have read this entire thread and still find no solution to the problem. My computer has updated to windows 10 as well. My child's account is now under the
    other users accounts and I want to transfer him to a
    family child account without having to create a new account and be able to place child restriction settings. However, the solution you provided doesn't help. This is what your instruction entails...

    If your child already has a user account on your PC, you can still add them to your family.


    • Swipe in from the right edge of the screen, tap Settings, and then tap
      Change PC settings.

      (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click
      Settings, and then click Change PC settings.)

    • Tap or click Accounts, and then tap or click Other accounts.

    • Select the account you want, and then tap or click Edit.

      If your child doesn't have a standard user account, see the previous To create a new child's account steps.

    • In the Account type list, select Child and then tap or click
      OK. ---->>> This part doesn't exist. It only gives you the option to change account type from
      local account to administrator. What I want to do is move the existing account to family CHILD account! PLEASE PROVIDE NEW SOLUTION ASAP!!!! THANK YOU!
     
    GianinaClark, Jun 4, 2024
    #2
  3. Amaira M Win User
    Unable to remove child account from Family

    Thanks Elise. Your suggestion worked. I contacted live chat option via "Get Help" app.

    Just for others who read this in future I had performed the following steps to solve the issue.

    1. Log into Microsoft Family Safety
    2. Select 3 dots on the top right of child's card & select "Remove consent for this child's account"
    3. It then warns, "You are about to remove parental consent for this child. They will no longer have permissions to access certain Microsoft sites and services."
    4. Click on "Remove consent" button
    5. Go back to Microsoft Family Safety home page. Wait for few seconds for settings to reflect. The child account will disappear from family home page.
     
    Amaira M, Jun 4, 2024
    #3
  4. JS1701 Win User

    Cannot add child account - 'family & other users' not available

    Can a local user be changed to a child account?

    Windows 10 Home
    ver 1909

    Hello,

    I'm trying to see if there's a way to change a local account (standard user) to a child account so it can be managed in the Microsoft Family?

    I tried to follow the steps here https://answers.microsoft.com/en-us/...1-c8f8cca1d52f

    but there's no option for "family and other users".

    They do not have Microsoft accounts. Do I need to basically create a new child account at Windows setup?

    Any assistance appreciated.
     
    JS1701, Jun 4, 2024
    #4
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Cannot add child account - 'family & other users' not available

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