Windows 10: Cannot Add New Account to Outlook 365

Discus and support Cannot Add New Account to Outlook 365 in Microsoft Office and 365 to solve the problem; I had to delete and start fresh with my Outlook profile due to Dragon Medical Practice Edition corrupting my Outlook file. Long story... I was able to... Discussion in 'Microsoft Office and 365' started by ericnixmd, Jun 26, 2019.

  1. ERICNIXMD
    ericnixmd Win User

    Cannot Add New Account to Outlook 365


    I had to delete and start fresh with my Outlook profile due to Dragon Medical Practice Edition corrupting my Outlook file. Long story...

    I was able to add my Outlook.com and one of my Exchange email accounts. However, I cannot add my health system's Exchange account. It asked for my password, asked for my authentication (via Symantec VIP Access), and then failed to add the account. Now when I try to add the account, it fails. It automatically adds my username/email address through the "searching for accounts" when I try to add a new account.

    Is there a way to get rid of the previous cached accounts?

    :)
     
    ericnixmd, Jun 26, 2019
    #1
  2. CALEDON KEN
    Caledon Ken Win User

    Outlook 365 - adding new account problem


    Hi steveatootac. Welcome to the TenForums @steveatootac

    Don't think I would call this a repair but more an edit.

    Click on File, upper left, account settings, account setting. A window should open with your accounts listed. Double click on the account you want to edit, then more settings lower right. The is a tab Outgoing Servers

    These are the steps in Outlook 2013 and I don't think much has change to Outlook 2016.


    Ken
     
    Caledon Ken, Jun 26, 2019
    #2
  3. F14TOMCAT
    f14tomcat Win User
    Outlook 365 - adding new account problem


    The marvels of modern computing! *Wink*Zip Now, you may want to go back and fix post #5, as Ken suggested.
     
    f14tomcat, Jun 26, 2019
    #3
  4. ALVEZ
    alvez Win User

    Cannot Add New Account to Outlook 365

    outlook account config

    SO today my friend asked me if i could post this question on the forum:



    He wants to configure a outlook account with 1 email, with that outlook account he wants to run the same account in 2 diferent computers he wants the both computer to be connected in network, for example:



    • he receives a email and that email is sent to each computer;
    • he deletes a email from one computer and it also deletes on the other;
    • he moves a email to a folder it also moves on the other computer;
    If you guys can help me would be nice!
    Cannot Add New Account to Outlook 365 [​IMG]
    thanks!
     
    alvez, Jun 26, 2019
    #4
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Cannot Add New Account to Outlook 365

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