Windows 10: Cannot add new Debit card to my account

Discus and support Cannot add new Debit card to my account in Windows 10 Gaming to solve the problem; Hi Community,Whenever I try to add my SBI International VISA debit card to my account, it throws me a error saying: Check the info you entered. It... Discussion in 'Windows 10 Gaming' started by MaxSTORM2050, Feb 26, 2022.

  1. Cannot add new Debit card to my account


    Hi Community,Whenever I try to add my SBI International VISA debit card to my account, it throws me a error saying: Check the info you entered. It doesn't match the info for this card. I have had this issue with my previous international card as well. Yes, the details I enter are exactly what is on my card.Couldn't even contact Microsoft support directly as they apparently don't provide direct support to standard users. I know this issue is widespread and not everyone can just go and make a new bank account in some other bank just for Microsoft. SO any solution would be highly appreciated.TIA.

    :)
     
    MaxSTORM2050, Feb 26, 2022
    #1
  2. Chadwick7 Win User

    Unable to add debit card to WP7/Zune account

    So some history: I have a new Windows Phone. I already had a Zune account but it was under a different login email and was never used as a live.com account. I did purchase music with that account for my Zune player. I have add it for a few years. I wanted
    to create a new live.com account for my Win Phone/XBox and keep everything tied together. I deleted the debit card from the old account.

    I have not been able to add it to the new account. All the billing info is correct. I'be tried adding it throught the Zune software, zune.net, billing.ms.com, even through xbox. Error comes back as an invalid credit card, or try later.

    Under ms billing I am unable to add a new card. there is no option to. It just lists my old removed card. It also lists a paypal account that I have used to purchase more points with to by music. That option does let me change the paypal account. I am not
    sure why it still has that debit card tied to my new live.com account except that it is bound to the address. Still odd being that this is a new account. Also just to note: card works fine for everything else.

    I'm guessing because I deleted the debit card from the old account it will not let me use it on another account. Is there a way to remove that "removed flag" and let me add the debit card. Any other ideas? I basically can't buy apps or games for my new phone.
    Also I was going to purchase an XBox, but I am holding off until this is solved.
     
    Chadwick7, Feb 26, 2022
    #2
  3. how to pay or purchase app by debit card.

    So I do not believe there is an option to pay via debit card. On my account in the USA, I only have the option to use a credit card or PayPal.

    Cannot add new Debit card to my account 10225955315_e62eed868f.jpg

    That said, I am not sure about this but I believe that if you set up a new payment option and choose credit card (assuming debit card is not an option) and input all the information it should work. Make sure the following is true:

    • your debit card must have either the Visa or MasterCard logo on.
    • Your debit card cannot have restrictions on subscription-based internet purchases. If you are not sure whether your debit card has restrictions on subscription-based Internet purchases, contact the financial institution that issued the debit card.
    • You must have more than one dollar in your debit card account.
    Give it a try and see if it works ...
     
    Jack Cook - aka Help_Line, Feb 26, 2022
    #3
  4. Cannot add new Debit card to my account

    can i use debit card instead of credit card for buying games in store

    So I am not sure about this but I believe that if you set up a new payment option and choose credit card (assuming debit card is not an option) and input all the information it should work. Make sure the following is true:

    • your debit card must have either the Visa or MasterCard logo on.
    • Your debit card cannot have restrictions on subscription-based internet purchases. If you are not sure whether your debit card has restrictions on subscription-based Internet purchases, contact the financial institution that issued the debit card.
    • You must have more than one dollar in your debit card account.
    Give it a try and see if it works ...
     
    Jack Cook - aka Help_Line, Feb 26, 2022
    #4
Thema:

Cannot add new Debit card to my account

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