Windows 10: Cannot Add phone alias to Microsoft account

Discus and support Cannot Add phone alias to Microsoft account in Windows 10 Gaming to solve the problem; I am trying to add my phone number to my Microsoft account and it says to use a different one. I should not have it as an alias to another... Discussion in 'Windows 10 Gaming' started by George Heuer, Mar 2, 2023.

  1. GEORGE HEUER
    George Heuer Win User

    Cannot Add phone alias to Microsoft account


    I am trying to add my phone number to my Microsoft account and it says to use a different one. I should not have it as an alias to another account.Thanks in Advance

    :)
     
    George Heuer, Mar 2, 2023
    #1
  2. JAYANT GUPTA
    Jayant Gupta Win User

    Unable to change primary alias - Microsoft Account

    Hi John,

    As per the description, you are experiencing issue with you are unable to change the primary alias for your Microsoft account on the system.

    I certainly understand your concern and appreciate all your efforts in trying to fix this issue.

    I would like to provide you with the information that
    an account alias is an email address or phone number that you use to sign in to your Microsoft account. You can have multiple aliases, and use any of them with Microsoft services such as Outlook.com, Skype, OneDrive,
    Office, Xbox, Windows and more.

    Your primary alias appears on devices such as your Xbox, Surface, and Windows Phone, and is the email OneDrive sends from when you share. You can choose a different alias to be the primary one at any time.

    An alias is also the best way to change your email, but keep all your mail.
    Add an alias, then make the new alias primary. Then you can
    keep or remove the original alias.

    I would suggest you to try the following steps and check if that helps.

    Note: The email alias at the top of the list without a Make primary link is your current primary alias.

    • Uncheck the Send me promotional offers from Microsoft box if you like, and click/tap on Yes to confirm.
    You may also try the following steps given below and check if that helps.

    • Navigate to Start>Settings>Account>Your Account.
    • In the right pane, click on Sign in with a local account instead.
    • Provide your current Microsoft Account Password.
    • Follow the on-screen instructions.
    • You can leave the Enter Password option empty, however, it is highly recommended to keep a password on your system to keep it safe.

    For reference:

    I would suggest you to refer to the article given below and check if that helps.

    Microsoft account help

    Account help

    I hope this information is helpful.

    Please do let us know if you need any further assistance, we will be glad to assist you.

    Thank you.
     
    Jayant Gupta, Mar 2, 2023
    #2
  3. ANJU THEKKETHIL
    Anju Thekkethil Win User
    Verification code is not being accepted after adding phone number to alias account

    Hi,

    Thank you for posting your query in Microsoft Community.

    Sorry for the inconvenience caused.

    Provide more information to help you better:


    • Are you trying to verify the Microsoft account?

    • What happens when you are trying to verify the account?

    Sorry to inform you that there is no option to add a telephone number as Alias.

    I suggest you to refer to the following article to verify the account.

    How to use two-step verification with your Microsoft account - Microsoft Support

    Microsoft account security info & verification codes - Microsoft Support

    You may also refer to the following article to add an alias.

    Change the email address or phone number for your Microsoft account - Microsoft Support

    Reply with necessary information and the result to help you further.

    Thank you.
     
    Anju Thekkethil, Mar 2, 2023
    #3
  4. GURU KIRAN G
    Guru Kiran G Win User

    Cannot Add phone alias to Microsoft account

    Change Account Primary Alias

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand your concern, and we in Community will try to help you in the best possible way we can.

    By follow the steps below you can login using the alias and not the Microsoft account.

    I suggest you to follow the steps below:


    • Navigate to Start>Settings>Account>Your Account.

    • In the right pane, click on Sign in with a local account instead.

    • Provide your current Microsoft Account Password.

    • Follow the on-screen instructions.

    • You can leave the Enter Password option empty, however, it is highly recommended to keep a password on your system to keep it safe.


    Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

    Regards,

    Guru Kiran
     
    Guru Kiran G, Mar 2, 2023
    #4
Thema:

Cannot Add phone alias to Microsoft account

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