Windows 10: Cannot Boot at All

So, my computer gets stuck at the spinning circle on boot. Nothing else happens.
I've tried doing a system restore via USB, but is unable to because it has some issue with the hard drive. It told me to run chkdsk c: /r. I did and it finished in about an hour. On the first stage, it said it deleted some corrupt thing and fixed windows files.
Still didn't boot.
I've tried doing the reset, keeping my files and it just says there was an error.
The last thing I've done on my computer was run CCleaner because it said I had 25 gigs to remove.
They were from the old Windows install. I don't think that caused it?
Another weird thing is that the last system restore was from yesterday. (This started yesterday when I turned my computer on.)
It was from 1pm, when I wasn't home and my computer was unplugged. Did it try to start and couldn't? It usually has some power left.
Going to Startup Repair gives me the C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt issue.
The log claims there were no errors and that the OS booted fine. I can use the cmd from the Boot Manager, and then open notepad from there. I also see all of my files on the C: drive.

Any idea on how to fix this?

:)

 

Cannot Boot Windows 10 At All

Hello,

On a working computer, create an Installation media of Windows 10 that allows you to repair existing Windows Installation.

Create a USB Flash Drive

https://www.tenforums.com/tutorials/2376-create...

Boot from the USB Flash drive-Make sure you have disabled Secure boot/Fast boot:

https://www.tenforums.com/tutorials/21756-boot-...

https://www.tenforums.com/tutorials/21284-enabl...

Then open Advanced Startup options after the computer boots from USB:

Click Repair your computer at the first screen that says Install now.

https://www.tenforums.com/tutorials/2294-boot-a...

Select Startup repair, let it finish the job and see if the computer can boot afterward.

 

Cannot Boot Windows 10 At All

Hi Zoe. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you.

Follow the illustrated Clean Install steps in this tutorial which compiles the best possible install that will stay that way as long as you stick with the tools and methods given:

http://answers.microsoft.com/en-us/windows/wiki...

To create Windows 10 Installation Media on another PC install Media Creation Tool and follow the directions here:

http://windows.microsoft.com/en-us/windows-10/m...

Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key:
https://www.sysnative.com/forums/hardware-tutor...

If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.

Choose the boot device as a UEFI device if offered, then on second screen choose Install Now, then Custom Install, then at the drive selection screen delete all partitions down to Unallocated Space to get it cleanest, click Next to let it create needed partitions
and start install - this makes it foolproof.

There is a step to rescue files first if they are not properly backed up using the same bootable media:

http://answers.microsoft.com/en-us/windows/wiki.... Your files should always be backed up externally and to the cloud as the hard drive can die at any time.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

 

Backup the data files you want to save, delete all the partitions on the hard drive and do a clean install.

 

Any idea on a good program that lets you copy files over? It has to be a bootable USB.

 

Kyhi's recovery tools:
Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums

You can use regular file explorer, or you can use Macrium Reflect (included) to make an image of the entire partition or hard drive (you'll need an external hard drive to save it to, though).

 

I have one that has enough storage, so I just use Macrium Reflect? Put it on the usb and boot from it?

 

Put Kyhi's Recovery Tools on a USB and boot from it. Macrium Reflect is included in his recovery tools

 

Alright, going to download the iso and put it on the USB.

 

Question, can I use the Windows recovery usb to install windows?

 

If it has setup.exe in the root folder, yes. You can do it from inside Kyi's recovery tools, either plug the Windows 10 USB flash drive into a second USB port, or you can remove Kyhi's recovery drive and insert the Windows 10 USB in it's place. Then run setup.exe from it.

 

My external HDD is not being detected. I've tried plugging it in before starting and after.
Does it not show in the file explorer?
Edit: It shows up now.

Also, how would I copy my data with the program?

Sorry, this is very new to me.

 

If you just want to copy data files from your user folder, then just use File Explorer in Kyhi's Recovery Drive.

If you want to make an image of the entire hard drive, or just the Windows partition, see here:
Creating a backup image of your computer, drive or partitions - KnowledgeBase - Macrium Reflect Knowledgebase

 

Thanks. I let it copy my files overnight and doubled check I have everything. I booted from the Windows USB and formatted my drive. I tried to not at first, but it didn't let me. Now I am installing Windows. Cross my fingers everything will work!