Windows 10: Cannot boot into windows after updating RaidXpert2 Drivers

Edit: I gave up trying to fix the issue and reverted to a backup of my PC from last month.

Sorry in advance but this will be a long post to detail my issue.

Background: Yesterday I updated from AMD's 17.11.1 graphics driver to 17.12.1 and immediately started experiencing freezes in a game called Halo Online. The previous driver did not have this issue, so I decided to revert back to 17.11.1. While I was looking for the driver I stumbled upon an update for RaidXpert 2, version 17.4 which is newer than my current version so I decided to download that as well. I then downloading DDU (Direct Driver Uninstaller) and wiped my PC clean of AMD graphics drivers. I rebooted back into windows and installed the newer RAID driver (17.4) and then tried to restart again. I haven't been able to boot into windows since (so I have not yet had the chance to install 17.11.1 graphics driver).

My PC is set up with my OS on a MydigitalSSD BPX 256GB M.2 drive, and two Seagate HDD's in raid 1 for storage. My entire PC (all drives) are encrypted with Bitlocker and I have it set up so that I enter one bitlocker key for the OS drive and then the rest unlock automatically in windows.

When I boot up I am asked for my bitlocker key as usual, after it is accepted my computer crashes and restarts again. When I do this twice in a row automatic system repair comes up the second time. I have tried a variety of different things here including:

1. Startup repair (after running for 10 seconds says the issue cannot be fixed).
2. Checking for the system restore point that was created by DDU. For some reason it doesn't exist, as if it was never made?
3. Booting into safe mode (fails like a regular boot).

I was considering running CMD prompt and SFC/scannow to see if it helps. I'm honestly completely at loss as to what went wrong here. All I did was install an update for my RaidXpert 2 driver and suddenly my PC won't boot? *sarc

I also tried entering the AMD RAID Bios (first screen that comes up at boot before bitlocker) and everything there was perfectly fine as it was before.

So what happened to my OS drive? Did it fail or something?

Any help is greatly appreciated. I have the option of reverting to my monthly backup created by Macrium Reflect if needed but haven't given up hope yet.

:)

 

Inaccessible Boot Device after todays Cumulative Windows 10 Update

Hi!

When did you get the error?

"After an update was installed"

Error after an update is installed

"Stop error doesn't let you get to the desktop"

I cannot boot into Safe Mode.

I executed dism /image:g:\ /add-driver /driver=<...path to nvraid.inf in DriverStore/FileRepository> /recurse

I executed sfc /scannot /offbootdir=g:\ /offwindir=g:\windows

No changes. I cannot restart the machine.

Regards

Ingo

 

Cannot boot into PC after Bitlocker update

Hi Ed,

Thank you for posting in Community.

We understand your concern and we will provide the assistance required to help you resolve the issue.

As you have stated that you are unable to boot unto your PC since the BitLocker Update, I would suggest that you follow the steps below and check.

Step 1:

1. Download Windows 10 Media Creation tool and access Safe Mode with Networking via the tool. To download click on the link below

Download Windows 10

(Refer to the section "Installing Windows 10 using the media creation tool
" in the above article for creating the tool).

2. Start your computer from the installation media. Insert the disk or USB stick and restart your computer. If you see a message asking you to “Press any key to boot from DVD,” do so. If you don’t see the message,
you might need to change the boot order in your computer's BIOS settings so that it first starts from the disk or USB. When you see the 'Install Windows' page, tap or click 'Repair your computer' link to start the Windows Recovery Environment.

3. Refer to article Get to
safe mode and other startup settings in Windows 10 - Windows … to enable Safe Mode with Networking.

Step 2: Uninstall Update

1. Right click on the Start Menu and open Control Panel.

2. Navigate to Programs and Feature and then click on
View Installed Updates from the left menu pane.

3. Click on the update in question and then click on Uninstall to remove the update.

Step 3:

• Use the tool provided in the link below to Hide/block the BitLocker update from your PC.
  

https://support.microsoft.com/en-us/kb/3073930

• Once done reboot the PC and check.

Hope this helps.