Windows 10: Cannot change sender name in Mail app, "send messages using this name" setting is missing?

My Gmail account's name was updated a long time ago, and I didn't realize when I sent emails from the Mail app they were still showing up as being sent from the old name. I went into the settings to change it, but the option to change the display name is not there. It is my main email account. How do I update this name? I am not referring to the account name in the picture.

:)

 

Change sender name using Windows 10 mail app

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you would like to change the name of the sender in the Email using mail app. In order to get clarity and to assist you accordingly, please reply
with the answers to the questions below.

• What is the Windows 10 Version and Build installed? (Type
  winver in Windows search/Run command)
  
• 
  What is the Mail app Version installed?
  
• 
  Do you see the primary email account holder name on the email, sent using the secondary email account?
  
• 
  Does the email recipient also sees the primary email account holder’s name, instead of the actual sender?
  

In this scenario, we would suggest you to perform these steps and make the changes.

1. Open
   Mail app and click on the
   Gear icon at the bottom left.
   
2. 
   Now click on
   Manage accounts under
   Settings.
   
3. 
   Select any one secondary Email account from the list.
   
4. 
   Click on
   Change mailbox sync settings.
   
5. 
   Change the name under
   Send your messages using this name to the correct account holder.
   
6. 
   Repeat the same steps for all the email account holder other than the Primary account holder.
   

Regards,



Aditya Roy

Microsoft Community – Moderator

 

W10 Mail App displays sender as "name(at)outlook.com ON BEHALF OF name(at)mydomain.nl"

This problem presents itself in the Windows 10 Mail app and does not show up on Outlook.com

I use Outlook.com in combination with a connected account name(at)mydomain.nl

Since last december there has been a change in the way the Mail app is displaying the sender address.

Before Christmas it would just state: "name(at)mydomain.nl"

After Christmas the Mail app displays the sender as "name(at)outlook.com on behalf of name(at)mydomain.nl"

At oulook.com

• I have deleted my connected accounts and re-installed them again.
• I have also set and reset the Default sender address a number of times.
• With little improvement.

I suspect that the W10 Mail app is be a bit off in displaying the original sender address where it should show the return address like other mail clients do.

 

Why Can't You Change 'Sender' Name In Mail App??


With Microsoft saying Live Mail won't work soon, and to switch over to the Mail app, I've done just that. Although currently, Live Mail is still working fine. What annoys me is. Is that I cannot whatsoever change my sender name via Mail app, when sending emails. It basically displays the name I have on my MSN/Microsoft profile. I even changed that, but it hasn't updated. If I add another non Hotmail account to the app, I have the choice to display the name I wish. Microsoft really piss me off. Live Mail works fine. And now they're saying it's going to be made redundant pretty much, and now I switch over, I can't even change my display name?? They really are morons. If it's not broken. Why fix it?!