Windows 10: Cannot change sound quality frequency/Crackling speakers

Issues with my lenovo ideapad 330s Laptop:

• Crackling speakers sometimes they are silent or in other cases they stay quiet no matter the volume.
• Crackling in earbuds
• cannot change sound frequency (grayed out)

Note: The speakers were fine when i got it but after I reset windows theyve started crackling. Ive tried fixing my crackling speakers by:

• uninstalling/reinstalling device drivers
• reinstalling windows
• creating new accounts
• disabling every driver one at a time to see if that changes anything
• checking internal cabling to make sure no wires are touching

I still have yet to try changing sound frequency because its grayed out


PS: nothing important is on the computer i dont mind losing anything.


Help would very much be appreciated.

:)

 

sound quality frequency is grayed out

original title :sound properties disabled

Windows 10

Open the Sound control Panel

Right click on my speakers (Samsung Box, bluetooth)

Pick properties

Click Advanced tab

Default Format where you select sound quality frequency is grayed out. Cannot change it. I want to change this. How do I change this?

 

Sound Quality


One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

May not be a speaker problem.

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue