Windows 10: Cannot connect LG Slim Portable DVD Writer to Surface Pro 4

I am trying to connect a LG Slim Portable DVD Writer to Surface Pro 4 and after insuring all updates are current to my system and plugged directly into USB port of the surface it is not registering. I can hear the drive "whir" at start-up but nothing happens.


Any suggests?


Thanks

:)

 

LG Slim portable DVD Writer

I just received my new LG slim portable external DVD writer and cannot get it to work. I have Windows 10 on my laptop. I have inserted the DVD that came with it and it seems to be read and a few minutes later the writer opens and says insert DVD. I have
done this but am unable to open or view my DVD. When I open documents to check Drive E it is not there. Any suggestions on how to get this to work?

 

LG Slim Portable DVD Writer & Windows 10

I have the external LG Slim Portable DVD Writer that is compatible to Windows 8 and recently downloaded Windows 10 to my Samsung laptop. Now my LG DVD Writer won't play any dvd's, the computer recognizes them and so does the VLC app but won't play it.
Do I have to buy another DVD Writer that is compatible with Windows 10?

 

Samsung portable dvd writer model se 208 not workiing on my surface pro

Hi Manalulu,

In order to help you with your concern about your portable DVD writer not working with your Surface Pro, kindly answer the following questions first:

• How are you connecting the portable DVD writer to your Surface Pro?
• Is this the first time you are going to connect these two devices?
• Are you getting any error messages when you use the DVD writer to your Surface device? If you do, kindly post it here.
  
• What troubleshooting steps have you done so far?

We look forward to your response.

Regards.