Windows 10: Cannot connect to iCloud.com-iCloud encountered an error while trying to connect to the server

Dear gurus,All of a sudden, I cannot '''Go to iCloud.com'' and also cannot ''Sign in'' to iCloud.com. With either Google Chrom or Edge browser, trying to go go iCloud.com, the error message is ''Connection Error: iCloud encountered an error while trying to connect to the server. With the iCloud for windows app, clicking ''Sign in'' and after entering the correct Apple ID, password and the verification code sent, the error message is ''An error occurred during authentication. Please try again. '' I have already uninstalled security software Trend Micro, restart, reboot my laptop, still the same

:)

 

iCloud is there in Mail, but not visible--now what?


Adam,

Have you checked launched he Windows Store (beta) to check for an update to the olMail App?
Please do that before seeing if the next suggestion helps.

The information on Apple support tells me that the port#s are specific to iCloud servers. The olMail App does verifiy that you have entered the correct credentials to access the server. Maybe there's an issue with the way Windows defined the Server.

That was the other members question - how to set specific server information in the client. Neither of us found where to to that.

Mystere suggested tacking the port # onto the server as shown below. I'm looking around to try and fine where to see this information (registry? Appdata...packages?)
imap.mail.me.com:993
smtp.mail.me.com:587
I haven't test that, though it sounds logical *Wink

It could just be a mismatch in the way you set it up (partial name instead of the full eMail address) or it could be a bug in the way olMail sets up iCloud when you click on that automatic setup link (previous iterations of MS mail clients had a similar bug - the work around was to manually set up the client)

I'll post what I've written so far and come back after some more testing.

 

Connect iCloud to Outlook

Thank you Pedro. I did the steps but it didn't work. I did not have iCloud in the list, only Outlook. I clicked on the default button on the data page but no luck.

 

iPad iTunes + iCloud

A friend of mine has an iPad that has been locked by ZVRS. ZVRS is a company that gives away free devices to deaf people. When she received the iPad, it was locked with an iCloud account. She has called customer services numerous times and they still refuse to remove the iCloud account. It's impossible to install anything on the iPad. She wants me to bypass/remove the iCloud account.


I told her I'd remove the account for a fee, but she won't be able to pay me in a couple of weeks. I was wondering is it possible to use two separate accounts? One for iTunes (download apps and stuff) and one for iCloud (lock the device until payment has been received). I know it sounds unethical, but I'm tired of people taking advantage of me.