Windows 10: Cannot Connect to Skype Business/Citrix When Laptop Connected to Dock

When I connect my Dell Precision 3520 to my Dell WD-15 dock, the laptop's wifi and cellular are automatically turned off. All network connectivity goes through the dock's gigabit ethernet. The laptop is connected to the dock via a USB-C cable that also charges the laptop. Normally everything works fine.

However, since 1809, I cannot connect to Skype for Business Basic and Citrix Workstation. Both are connecting to the same domain (my work domain). As soon as I unplug the dock and wifi turns on, everything will connect. I can still connect to other internet services during this time: web browsing, Skype Personal, and even Outlook can connect and send/receive emails from my work domain.

I'm not even sure where to begin troubleshooting this. I'm hoping someone can help point me in the right direction.

:)

 

external monitors switch off randomly - possibly connected to Skype for Business usage?

I am encountering a scenario where the external monitors connected to my laptop switch off unexpectedly. the laptop still thinks they are connected (display properties shows 3 monitors) but the only way I have found to get them back to life is to either
(a) put the laptop to sleep and wake it or (b) do a restart.

This happens both

• in the office, when the laptop is docked, in which case the external monitors are connected to display port sockets on the docking station. Inthis case the monitors switch off and will only come back after sleep/wake or restart.
• at home, with an external monitor connected to the HDMI port on the laptop. In this case sometime the monitor will go off for a few seconds then come back, other occasions its the same as (1)
  

The problem only occurs after the laptop has been powered on for some time, and it seems to be connected to using Skype for Business. As best I can recall the monitors only switch off when I am on a SfB call or meeting.

 

Citrix Receiver Mounting USB Microphones Over Network


Hi there.

Citrix is Horrible -- but I have to use it too to connect to a work W10 Virtual desktop.

Are you sure though that after Citrix creates / logs on to your VDI / remote desktop etc there isn't an app eg something like skype for business that isn't looking for devices such as video / microphones etc-- my Citrix desktop starts SKYPE for business and then Citrix prompts me to connect devices.

Another solution -- just unplug the microphone when you don't need it.

I had trouble also with the last Citrix software update --if your logon works with an earlier version - roll back to it --I think it's V4.9 or something like that.

Cheers
jimbo

 

I cannot connect to home Wi-Fi off the docking station but not on docking station.

1. I cannot connect to home Wi-Fi off the docking station but not on docking station.
2. When i'm on docking station system says i'm connected to home Wi-Fi, but when i browse says not connected.
3. Other devices connected to home Wi-Fi has no issue.
4. What steps can i take to resolve the issue other than updating Wi-Fi adapter driver?