Windows 10: Cannot connect to VM (Azure VDI VM) using RDP

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There are various benefits to creating a cloud VM; however, we have noticed that in many circumstances, we cannot connect to the VM (Azure VDI VM) using RDP or Remote Desktop Protocol. This issue can be due to various reasons. In this post, we will discuss them and explore potential solutions to resolve them. Typically, […]

This article Cannot connect to VM (Azure VDI VM) using RDP first appeared on TheWindowsClub.com.

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Migrating On Prem VM to Azure

Hi Experts, We have a requirement of moving out VMs as is in Azure from Current On-Prem and the process we are following is

1. Create a RAW image from an on-prem VM.
   
2. Convert the RAW image to VHD.
   
3. Move the VHD file to Azure Storage.
   
4. Convert the Disks to managed disks.
   
5. Mount the OS disk to the C drive and other disks respectively.
   

Issue - Once we mount the OS disk we are not able to RDP to the machine we have followed the steps suggested in the below links and as usual there are millions of documents and none point in the right direction unfrotunately.

Links followed to figure out options to get this done -

Prepare a Windows VHD to upload to Azure - Azure Virtual Machines | Microsoft Docs - Microsoft documentation.

Attach an existing OS disk to a VM - Azure Virtual Machines - Microsoft documentation.

Upload a VHD to Azure and create a virtual machine - Stephanie Kahlam - Some helpful people created this and

We have tried options

1. Created image from managed disk and tried to initiate the VM and got exception as below
   Provisioning failed.
   OS Provisioning for VM 'demo-1' did not finish in the allotted time. However, the VM guest agent was detected running. This suggests the guest OS has not been properly prepared to be used as a VM image (with CreateOption=FromImage). To resolve this issue, either use the VHD as is with CreateOption=Attach or prepare it properly for use as an image:
   * Instructions for Windows: https://azure.microsoft.com/documentation/articles/virtual-machines-windows-upload-image/
   * Instructions for Linux: https://azure.microsoft.com/documentation/articles/virtual-machines-linux-capture-image/.
   
   
   and the suggested solution 1 to use CreateOption=Attach creates the VM but does not allow us to RDP to the machine so we are assuming it's not booting up. The other option suggested in the hyperlink is to create image using SysPrep which is not an option for us as we are performing a lift and shift.
   

I would like to get some guidance from experts on to the right process to follow.

 

azure vm agent unknonw

I cannot RDP into Azure VM in my tenant for some reason. now it shows vmagent unknown and not installed. i cannot rdp, cant do anything with this VM. how to push the vmagent?

 

Azure VM not Connecting .

Ok so recently , i Activated my Azure Trial subscription , i Created a VM but A few problems came up , i solved them all but now i have a Major Problem . Everytime i start The connection (RDP Protocol) It asks for credential , I entered my email credentials , VM Admin Credentials , My PC Pin , but it still says "Credentials are Not working" . Does anyone Know how To fix this ? I really need a VM right now .