Windows 10: Cannot connect Wireless Display

I don’t know what’s happened but since July I cannot connect a Microsoft Wireless Display Adapter_70 to my Microsoft Surface Pro.

What’s the problem?

:)

 

wireless display adapter model 1628

Hi Rudy,

Connecting to a wireless display requires a device that supports Miracast. For us to identify the cause of this issue, please answer the below questions:

• What is the exact error message that you have encountered?
• What is the build number and version of your Windows?
• What troubleshooting steps have you done so far?

In the meantime, we suggest performing the given steps on this article:
Fix connections to wireless displays or docks.

We look forward for your response.

 

Not able to connect wireless display

Hi Madhu,

For us to provide a solution suited to your wireless display concern, we need additional information. Can you answer the questions below?

• Were there any changes made to your device prior to the issue?
• Did you update your Windows?
• Have you tried other troubleshooting steps so far?

In the meantime, we suggest updating your wireless driver and see if it helps. Follow the steps below:

• 
  Open Device Manager.
  
• 
  Look for Network adapterand click it to expand.
  
• 
  Select the driver then right-click on it and select Properties.
  
• 
  Under Driver tab, click the Update Driver button to update the driver.
  

We'll keep an eye out to your response.

 

cant connect Wireless Display For Old PC

Hi Faizal,

I realize the inconvenience you are facing.; Let me help you in resolving the issue.

This issue might have occurred due to corrupted/ outdated display adapter drivers after upgrading to Windows 10. Try the below and check if it helps.

Step 1: Uninstall the Wireless Display Driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right on the Display Adapter and click on
  Uninstall.
• Restart the computer.

Step 2: Update
Wireless Display Driver.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Display Adapter.
• Right on the Display Adapter and click on
  Update driver software.

I would request you to refer to suggestions provided in the article below and check.

Connect a Bluetooth audio device or wireless display to
your PC

Also refer to: Fix connections to Bluetooth audio devices
and wireless displays

And, Project to a wireless display with Miracast

(Applies to Windows 10 as well)

Keep us posted on Windows related queries and we will be happy to assist you further.

Thank you.

 

I have the MS Display adapter and I purchased it when my Surface Book was my main laptop. I connected it to the HDMI port and the USB port of my TV. I then swiped the right corner corner of the Surface screen (Action Center) and clicked Connect and then choose the Microsoft Display adapter. I would see on the TV MS logo and it said trying to connect to MS Display adapter. At first it always failed and I had to try again and it always worked on the 2nd time. Now I have a Surface Book 2 and it always works on the first attempt no matter what TV in have the adapter connected to. Now I did remember updating the firmware when I first purchased I used it last month at a hotel and it worked fine. MS Display adapter is compatible with all Surfaces so there is something wrong. Do you see it trying to connect or is there nothing on the screen?

 

The MS display adapter isn't an internal display card it's a device that is plugged into a TV or Monitor to display you computer screen to that device. It's similar to Miracast but proprietary to Microsoft. It only works on my Surface's and not my Alienware. It's like HDMI but wireless.