Windows 10: Cannot create Microsoft Account

Discus and support Cannot create Microsoft Account in Windows 10 Gaming to solve the problem; I need to create a microsoft account and the link does not work. I get a screen with what appears to be html code. This has been going on for over 24... Discussion in 'Windows 10 Gaming' started by SCParsons, Apr 22, 2025.

  1. SCParsons Win User

    Cannot create Microsoft Account


    I need to create a microsoft account and the link does not work. I get a screen with what appears to be html code. This has been going on for over 24 hours. Yes, I have tried multiple devices,browsers and networks with the same result.

    :)
     
    SCParsons, Apr 22, 2025
    #1

  2. Creating or signing in to microsoft account

    Hi Gloria,

    The error code that your are getting when adding an account is usually caused by the following:

    • Your phone has an incorrect date and time set.
    • You do not have a data connection.
    • Your phone is in a "bad state."
    We suggest that you follow the steps on this link to set up your Microsoft
    Account on your device.

    Keep us posted for further assistance.

    Regards.
     
    Marcel Dio, Apr 22, 2025
    #2
  3. Creating a Microsoft account PIN

    Hi B. Johnson,

    Welcome to Microsoft Community.

    If you are unable to create a PIN for your Microsoft account, you can try the following steps to troubleshoot the problem:

    1.Reset Microsoft Account: Try resetting your Microsoft account password. You can do this using a third-party device such as a cell phone, tablet, etc. by going to the Microsoft Account Recovery page and following the instructions to reset your password. After resetting the password, restart the computer and try creating the PIN again.

    2.I would suggest that you can refer to the steps in Start your PC in safe mode in Windows - Microsoft Support to start your computer in safe mode.

    Please create a new account in Safe Mode by following the steps below and see if the issue still persists under the new account.

    • Search for CMD, then run it in administrator mode and enter the following command:
    • After prompting the command to run successfully, enter the following command:
    Note: USERNAME PASSWORD can be replaced with your desired account name and password, if you don't need a password you can leave out PASSWORD.

    Restart your computer and log in to the system with the new account, if there is no problem under the new account, then bind your Microsoft account under the new account, if it can be successful, then this may be a malfunction of the account configuration file, please refer to the following article to transfer your information to the new account:Fix a corrupted user profile in Windows - Microsoft Support ((The steps for windows 11 are the same as windows 10, please refer directly to the steps for windows 10)

    Thank you for your patience and understanding, if you have any questions, please feel free to leave us a message.

    Best regards

    Brandon | Microsoft Community Support Specialist
     
    Brandon - MSFT, Apr 22, 2025
    #3
  4. Kari Win User

    Cannot create Microsoft Account

    Creating a MS account without losing Local account

    Go to https://account.microsoft.com, click Create account and fill the form:


    Cannot create Microsoft Account 110153d1485973971t-creating-ms-account-without-losing-local-account-image.png


    With a Microsoft account you can then use OneDrive and Office Online apps for free. You can also use built-in native Windows apps which require a Microsoft account like Mail, Skype Preview, People, Calendar and download apps from Windows Store.

    See steps 3 to 5 in this tutorial to continue using local account as Windows sign-in account even when / if you download apps from store and / or use Windows apps requiring a Microsoft account, to avoid Windows user account converting to Microsoft account: Store - Use when Signing in to Windows 10 with Local Account - Windows 10 Forums

    Other tutorials you might be interested in when you have created a Microsoft account:
     
Thema:

Cannot create Microsoft Account

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