Windows 10: Cannot create new user from system settings because the Microsoft Page to add email account...

I go to Family and Other Users but when I click on the + button on either Add a family or Add Someone else, a Microsoft window where an email address should be provided opens all in grey and then closes. So the user cannot be added

:)

 

Unable to create new User account

Hi Richard,

Thank you for your interest in Windows 10.

• 
  Are you logged in with a Microsoft account or Local account?
  
• 
  Are you trying to create new user account using Administrator account?
  

I suggest you to run SFC scan.

System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files

Run the System File Checker (SFC) scan to fix any corrupted files. Follow these steps:

https://support.microsoft.com/kb/929833?wa=wsignin1.0

Please get back to us with the information required, we’ll be glad to assist you.

 

Can't remove email/Microsoft account attached to Local User Account

Is it still your User account showing at Settings > Accounts > Your Info? If not whose is showing? You said she replaced your Local Account. Is there an email present there at all? If not it's still a Local Account - is it yours?

If she's added in the list under Email & Accounts, find out where she signed in - Mail, Xbox, Office, etc - and go there to sign her out and sign yourself back in. Then see if you can remove her account from the list. If not does it appear in the Work or School
accounts list at the bottom of that page as you may need to detach it from there before it will delete in the accounts list.

This could be avoided by having set up a Microsoft Account instead of a Local Account where you or others can sign into the individual Apps. I suggest you create a new Admin Microsoft Account at Settings > Accounts > Family & Other People > Other Users, Sign
into it, move your files over, test all apps work from the new account or else reinstall them, then when ready delete your old account (or not).

If any problems, please report back everywhere your and your sisters name and email appear in the Account settings and how you think she got into the EMail and Accounts list. She must remember what apps she signed into.

 

Am unable to create a new user. Accounts -> Add someone else to this PC options is not working to create a new account.

Hi Pawan,

Do not worry we will help you with this issue.

Try few of the troubleshooting steps below and check if it helps.

I suggest you to sign out from the current user account, restart the computer, sign-in and check with the status of this issue. As this might be a temporary issue.

Follow the below steps to create a new user account:

• Press Windows + X keys from the keyboard, click on
  Control Panel.
• Select User Accounts, click on Manage another account.
• Select Add a new user in PC settings, click on
  Add someone else to this PC and follow onscreen instructions.

Refer to: Create a local user account
in Windows 10

Hope it helps. Reply to the post with an updated status of creating a new user account for further assistance.

Thank you.