Windows 10: Cannot download apps in Microsoft Store, failing at Acquiring License.

Discus and support Cannot download apps in Microsoft Store, failing at Acquiring License. in Windows 10 Software and Apps to solve the problem; Hi. So, first thing, when I try to download apps in the Microsoft Store, it fails when trying to acquire licenses with the error message, "Something... Discussion in 'Windows 10 Software and Apps' started by A Sutton, Jun 22, 2023.

  1. A Sutton Win User

    Cannot download apps in Microsoft Store, failing at Acquiring License.


    Hi. So, first thing, when I try to download apps in the Microsoft Store, it fails when trying to acquire licenses with the error message, "Something went wrong on our end", and error code 0x80070005. I have been troubleshooting for hours now with no luck, so I'm hoping I can find help online because I am at my wit's end.I have tried every step suggested by CarTzy in this thread and every step suggested in this thread. I've also reinstalled Windows 11. This part is going to sound bad, it probably is. I did attempt some regedit actions regarding AppX User ID stuff. I cannot find in my browser hi

    :)
     
    A Sutton, Jun 22, 2023
    #1
  2. BariSax Win User

    Windows Store failed on acquiring license.

    My laptop (running on Windows 10 ver. 1703, 64 bit - fully up-to-date) suddenly refused to run Solitaire HD. After repeated attempts to get it running again I gave up and uninstalled it before trying to re-install it.

    Whilst Windows Store acknowledges that I 'own' this app, it downloads but fails on 'acquiring license' with the Error Code 0x803F8001.

    I have tried everything suggested by subscribers to various internet forums including stopping/starting Windows Update Service, deleting the folder - AppData\Local\Microsoft\TokenBroker\Cache, ensuring the laptop was properly signed in with my Microsoft
    Account, running the Update Trouble Shooter, etc. (I've tried so much I can't remember all of it.) Anyway, nothing seems to have any effect. It still fails to re-install immediately it attempts to acquire a license. (This is a free app for goodness sake -
    who needs a license?)

    Although this is not a critical problem, I would like to have it working again, but at this moment I feel totally frustrated that Microsoft should offer little or no help.

    Is there anyone out there who has the knowledge to give meaningful assistance?

    Since submitting this problem I read that someone else had solved a similar problem by downloading and installing another app from Microsoft Store so I tried that. The new app downloaded and installed without any problem which encouraged me to go back to
    my original problem. Guess what! Nothing had changed! I still can't re-install Solitaire.

    The exercise did serve to prove to me that the problem does not seem to be in my laptop, which leaves the distinct possibility that the problem lies with Microsoft.
     
    BariSax, Jun 22, 2023
    #2
  3. microsoft app store

    How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.
     
    Subhash Boipai, Jun 22, 2023
    #3
  4. Cannot download apps in Microsoft Store, failing at Acquiring License.

    Stuck at "Acquiring License"

    Hi. I am trying download some apps in Windows Store. But it got stuck at " Acquiring License" Because of this, I cannot update the pending apps. Is there a solution for this?
     
    HJ Orines Osias, Jun 22, 2023
    #4
Thema:

Cannot download apps in Microsoft Store, failing at Acquiring License.

Loading...
  1. Cannot download apps in Microsoft Store, failing at Acquiring License. - Similar Threads - Cannot download apps

  2. Acquiring license error in Microsoft Store

    in Windows 10 Gaming
    Acquiring license error in Microsoft Store: I just bought a game, and after trying to install it many times I keep getting stuck at acquiring license error, before failing the installation. I have updated my computer, ran sfc /scannow, unistalled microsoft store, and it still doesn't work. it may have to do with the...
  3. Acquiring license error in Microsoft Store

    in Windows 10 Software and Apps
    Acquiring license error in Microsoft Store: I just bought a game, and after trying to install it many times I keep getting stuck at acquiring license error, before failing the installation. I have updated my computer, ran sfc /scannow, unistalled microsoft store, and it still doesn't work. it may have to do with the...
  4. microsoft store Acquiring license issue

    in Microsoft Windows 10 Store
    microsoft store Acquiring license issue: How to get microsoft store Acquiring license ? https://answers.microsoft.com/en-us/windows/forum/all/microsoft-store-acquiring-license-issue/ad1408ba-bf56-4e0b-9ccd-1ea24582f677
  5. microsoft store Acquiring license issue

    in Windows 10 Software and Apps
    microsoft store Acquiring license issue: How to get microsoft store Acquiring license ? https://answers.microsoft.com/en-us/windows/forum/all/microsoft-store-acquiring-license-issue/ad1408ba-bf56-4e0b-9ccd-1ea24582f677
  6. Cannot download apps in Microsoft Store, failing at Acquiring License.

    in Windows 10 Gaming
    Cannot download apps in Microsoft Store, failing at Acquiring License.: Hi. So, first thing, when I try to download apps in the Microsoft Store, it fails when trying to acquire licenses with the error message, "Something went wrong on our end", and error code 0x80070005. I have been troubleshooting for hours now with no luck, so I'm hoping I can...
  7. Microsoft store stuck on acquiring license

    in Microsoft Windows 10 Store
    Microsoft store stuck on acquiring license: It`s being 5 days and Microsoft store is stuck on acquiring license and not downloading anything, and today most essential apps are disabled. Like photos, Film and TV and others. Before asking the question, I googled for solution and found some answers which never worked for...
  8. Microsoft store stuck on acquiring license

    in Microsoft Windows 10 Store
    Microsoft store stuck on acquiring license: Ive had this problem before and the only way i fixed it by was doing a factore restore and after that it let me download apps for a day and then after that it stop working i tried everything and still nothing is there any alternatives from the microsoft store? Can i download...
  9. Microsoft store stuck at acquiring license

    in Microsoft Windows 10 Store
    Microsoft store stuck at acquiring license: Hey there, few days ago i just tried to install some apps from microsoft store, but it just stuck at acquiring license, i tried tomorrow, still the same, i tried wsreset, still same. I have no idea what to do next, any help will be appreciated! Thanks~...
  10. Microsoft store stuck at acquiring license

    in Microsoft Windows 10 Store
    Microsoft store stuck at acquiring license: I got a new pc recently with windows 10 and discovered the Microsoft store, seemed pretty cool. It worked fine for a while but then it didn't. Whenever I try to update an app it gets stuck at acquiring license and doesn't move on from that step, when I try to download an app...