Cannot download from Store

Discus and support Cannot download from Store in Windows 10 Support on Windows 10 Forums to solve the problem; Despite having had a new Windows account page created and a new download of the Store I still cannot get any apps to download from the Store. When I... Discussion in 'Windows 10 Support' started by clayto, Jun 6, 2018.

  1. clayto Win User

    Despite having had a new Windows account page created and a new download of the Store I still cannot get any apps to download from the Store. When I try I get the uninformative response "Something went wrong". The error code is Ox80090016. There is I think a PowerShell Command which could help but I have not found it yet.

    :)
     
    clayto, Jun 6, 2018
    #1
  2. Syed N Win User

    CANNOT DOWNLOAD FROM STORE

    Hi,

    Thank you for posting on Microsoft Community.

    I suggest you to reset Windows store cache memory and check.

    Follow the steps below to clear Windows Store cache memory:

    • On the desktop screen, press Windows key and R to open run box.
    • Type WSReset.exe and hit Enter.
    Please run the Windows Store Apps troubleshooter.

    • Click Start and type troubleshooting in the search box.
    • Select Troubleshooting.
    • Select View all on the top left corner.
    • Run Windows Store Apps troubleshooter.
    Do reply with the status.
     
    Syed N, Jun 7, 2018
    #2
  3. Divya Murugan Win User
    Downloading is Slow from Store.

    Hi Mihir,

    Thank you for posting your query in Microsoft Community.

    From the description, I understand that Windows store downloads slowly.

    Step 1:

    I suggest you to clear Windows Store cache and check if it helps.

    Follow the steps below:

    • Press Windows logo key + R.
    • Type wsreset.exe on Run window and press enter.
    • Check if issue persists.

    You may try the following steps and check:



    Step 2:

    Try to run the sfc scan and check if the Windows store downloads faster:

    Run a System File Checker (SFC) scan to check for any file corruption.
    SFC scan will scan for corrupt system files on the computer and repair them.

    • Press Windows key + X, click
      Command Prompt (Admin)
      .
    • In the Command Prompt, type the following command, and then press ENTER:

      sfc /scannow
    Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we’ll be glad to assist you.
     
    Divya Murugan, Jun 7, 2018
    #3
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Cannot download from Store

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