Windows 10: Cannot download the video purchased from MS Store

Discus and support Cannot download the video purchased from MS Store in Windows 10 Gaming to solve the problem; As discussed yesterday. Repurchased the same video from MS Store but still cannot download.... Discussion in 'Windows 10 Gaming' started by ShyamalRay19, Apr 14, 2023.

  1. Cannot download the video purchased from MS Store


    As discussed yesterday. Repurchased the same video from MS Store but still cannot download.

    :)
     
    ShyamalRay19, Apr 14, 2023
    #1
  2. Ivan P. Win User

    Online activation and purchase of Windows 10 using PPPOE and MS Store

    I have installed a Windows 10 Home using media creation tool from Microsoft. Now I would like to activate it and purchase the valid key. So, I step into Parameters > Activation and select there a Go to Microsoft Store entry. The window with MS store page opens, but when I click on Buy option I get an error code 0x800713AB with a description "Internet Connection required".


    Cannot download the video purchased from MS Store cfqEz.png


    Obviously, I am connected to Internet.
    But I am using a PPPOE connection which is rather good and MS store page can be opened in browser (although price there is different (higher), heh).

    If this may be helpful, after boot I am connecting ("dialing") to my connection manually, this is fine for me. Another interesting feature: in Control Panel > Network and Internet I have a "no Internet Access" notice, but everything works fine. I was also able to install some application from MS Store, although got the same error message, but it installed and worked.

    So, how do I get past the 0x800713AB error message and purchase the activation key with usage desktop version of Microsoft Store?
     
    Ivan P., Apr 14, 2023
    #2
  3. Microsoft store not downloading some apps

    I purchased MS Flight Simulator Std version on 19 Oct 2020 but I am unable to download.

    I have since downloaded other apps successfully through the store.

    I have tried the following steps.

    1. Signing in and out of Store. Reboot
    2. Ran Windows App Troublshooter. Reboot
    3. Reset Store via command prompt as admin WSreset.exe then Reboot
    4. Re-register all Store apps via powershell. Reboot
    5. Uninstall and reinstall Store via powershell. Reboot
     
    ScottPenrose, Apr 14, 2023
    #3
  4. VMK3 Win User

    Cannot download the video purchased from MS Store

    How do I download a purchased copy of Windows 10 Pro, purchased from the MS Store?

    I paid for a copy of MS Windows 10 Pro, purchased from the MS Store. But it will not allow me to download it, there is no icon to click, no other instructions. It shows up on my purchased items list, but they did not send it, I can not download it, and
    they never have given me the code to use it. When I phoned MS customer support just this past hour, and was explaining the problem, and the guy hung up on me. I am guessing must be a busy day, due to the upgrade patch today, that is causing problems , it
    has prevented us from logging into our laptop. BUT, can someone help me out on how to get my Windows 10 Pro, when MS customer support will not help.
     
Thema:

Cannot download the video purchased from MS Store

Loading...
  1. Cannot download the video purchased from MS Store - Similar Threads - Cannot download video

  2. no download from MS Store

    in Windows 10 Gaming
    no download from MS Store: Purchased an app from MS Store 2/26/24 Order number 7509146550 lifeTime .Player.IAP Did not download. Can it be resent? https://answers.microsoft.com/en-us/windows/forum/all/no-download-from-ms-store/03455ce1-260f-4966-9938-db41f0bdd6d9
  3. no download from MS Store

    in Windows 10 Software and Apps
    no download from MS Store: Purchased an app from MS Store 2/26/24 Order number 7509146550 lifeTime .Player.IAP Did not download. Can it be resent? https://answers.microsoft.com/en-us/windows/forum/all/no-download-from-ms-store/03455ce1-260f-4966-9938-db41f0bdd6d9
  4. no download from MS Store

    in Windows 10 Drivers and Hardware
    no download from MS Store: Purchased an app from MS Store 2/26/24 Order number 7509146550 lifeTime .Player.IAP Did not download. Can it be resent? https://answers.microsoft.com/en-us/windows/forum/all/no-download-from-ms-store/03455ce1-260f-4966-9938-db41f0bdd6d9
  5. Cannot download my purchase from Microsoft Store

    in Microsoft Windows 10 Store
    Cannot download my purchase from Microsoft Store: I just purchased HEVC Video Extensions from the Microsoft Store. I see it in My Account - recent purchases. But I see no "download" or "install" options to retrieve it from my Microsoft account. Please help...
  6. Cannot download my purchase from Microsoft Store

    in Windows 10 Gaming
    Cannot download my purchase from Microsoft Store: I just purchased HEVC Video Extensions from the Microsoft Store. I see it in My Account - recent purchases. But I see no "download" or "install" options to retrieve it from my Microsoft account. Please help...
  7. Cannot download my purchase from Microsoft Store

    in Windows 10 Software and Apps
    Cannot download my purchase from Microsoft Store: I just purchased HEVC Video Extensions from the Microsoft Store. I see it in My Account - recent purchases. But I see no "download" or "install" options to retrieve it from my Microsoft account. Please help...
  8. Cannot download from MS Store on Win 11/Cannot open store app.

    in Windows 10 Gaming
    Cannot download from MS Store on Win 11/Cannot open store app.: I can open web pages within the store but the install button does nothing. Open the store app button does nothing. I've tried the Poweshell commands with no luck. I get an error that the line is not found....
  9. Cannot download from MS Store on Win 11/Cannot open store app.

    in Windows 10 Software and Apps
    Cannot download from MS Store on Win 11/Cannot open store app.: I can open web pages within the store but the install button does nothing. Open the store app button does nothing. I've tried the Poweshell commands with no luck. I get an error that the line is not found....
  10. Cannot download the video purchased from MS Store

    in Windows 10 Software and Apps
    Cannot download the video purchased from MS Store: As discussed yesterday. Repurchased the same video from MS Store but still cannot download. https://answers.microsoft.com/en-us/windows/forum/all/cannot-download-the-video-purchased-from-ms-store/4e5ae859-5d8b-4a1c-a19f-5a6318d69c23