Windows 10: Cannot download Windows 11 despite meeting the processor requirements on the website.

Discus and support Cannot download Windows 11 despite meeting the processor requirements on the website. in Windows 10 Software and Apps to solve the problem; Hello,I have a dell i5-7th generation and after downloading PC health check, the response i got was that my processor was not compatible with Windows... Discussion in 'Windows 10 Software and Apps' started by Furkan Akram, Mar 26, 2025.

  1. Cannot download Windows 11 despite meeting the processor requirements on the website.


    Hello,I have a dell i5-7th generation and after downloading PC health check, the response i got was that my processor was not compatible with Windows 11. I have an intel i5-7300HQ CPU @ 2.50GHz processor which is part of the "compatible intel processors" list on the Microsoft website. Not sure what the issue is at this point. Please help.Thanks,Furkan Akram

    :)
     
    Furkan Akram, Mar 26, 2025
    #1
  2. NAMRKNK Win User

    The Ryzen 5 2500U processor seems to meet Windows 11 requirements but isn't on the list of supported processors, why is this processor excluded?

    The Ryzen 5 2500U processor seems to meet Windows 11 requirements but isn't on the list of supported processors, will the list of be updated to include the Ryzen5 2500U, if not, what is the reason for exclusion?
     
    NAMRKNK, Mar 26, 2025
    #2
  3. Windows 11 Processor requirements

    I ran the PC Health Check and it came back that my processor doesn't meet the requirements. I have the following processor: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz 3.40 GHz. According to Microsoft's Processor Requirements list for Intel, this processor meets the requirements.

    I sent a message to Microsoft a couple of weeks ago and have never heard anything back from them. Is there anyone in the community that can tell me why this processor isn't matching Windows 11 requirements even though it's on their list of approved processors?

    Thank you in advance,

    Jeff McGarrity
     
    JeffMcGarrity, Mar 26, 2025
    #3
  4. Cannot download Windows 11 despite meeting the processor requirements on the website.

    Windows 11 Processor requirements

    Hello,

    Unfortunately, i5-7500 processor is not compatible for Windows 11, according to Microsoft.

    Please check with official Windows 11 list of supported processors:

    Windows processor requirements Windows 11 supported Intel processors

    You can drop a feedback to Microsoft about this, using Feedback hub app.

    Regards.
     
    Kapil Arya MVP, Mar 26, 2025
    #4
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Cannot download Windows 11 despite meeting the processor requirements on the website.

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