Windows 10: Cannot find "Generic Bluetooth adapter" on device manager

Hello, i am trying to install a CSR bluetooth adapter dongle.

I installed the product's driver and it didn't work.

Upon research on the internet, i found out that by going into device manager, clicking on the CSR driver, clicking "update drivers", then "Browse my computer for driver software" and finding said driver, it would work. But when i get to choose what driver i want to manually install and change it, there is no "Generic bluetooth driver" as an option.


I've searched every driver available on the "add legacy hardware" window, and no Generic Bluetooth Driver can be found.


How do i solve this problem?


Running the latest verison of windows 10, on a desktop.


Thank you in advance.

:)

 

Windows Generic Bluetooth Adapter

Hi,



It seems that the issue occurs after the Windows Update, we suggest that you download and run the

Windows Update Troubleshooter.

If the issue persists, you can follow these steps to reinstall the Windows Generic Bluetooth Adapter.

• Go to Device Manager.
• Look for the Windows Generic Bluetooth Adapter.
• Right click, then select Uninstall.
• Click
  
  
  to scan for hardware changes.

Let us know the outcome.

 

Promate Bluetooth™ 4.0 USB Adapter !

Hello Everyone

I have just bought the above mentioned bluetooth adapter but unfortunately cant manage to connect my bluetooth headset with it (does not find the device in pairing mode, keeps searching)! I have downloaded and installed the latest driver for this device from the promate website. Any suggestions?

OS - Win7 64 bit

 

Windows Generic Bluetooth Adapter

Try the following. I had the same issue. However each time I update my computer with a new insider update I have to repeat these steps.

• In the search type" Device manager" and open it.
• Click on the smal arrow next to either "Bluetooth" or "Universal Serial Bus controllers"
• Right click on "CSR" and select Update Driver
• Select" Browse my computer for driver update"
• Select on bottom :Let me pick from a list of available drivers on my Computer"
• Select "Generic bluetooth Driver"

This will fix it and you will be able to use your Bluetooth now with no other problems.