Windows 10: Cannot get Bluetooth to work on Intel AC-7260

Discus and support Cannot get Bluetooth to work on Intel AC-7260 in Windows 10 Network and Sharing to solve the problem; I upgraded the network card and antennas on my laptop back in February. Everything's worked fine so far. But today I bought myself a pair of Bluetooth... Discussion in 'Windows 10 Network and Sharing' started by jayv2251, Aug 17, 2017.

  1. jayv2251 Win User

    Cannot get Bluetooth to work on Intel AC-7260


    I upgraded the network card and antennas on my laptop back in February. Everything's worked fine so far. But today I bought myself a pair of Bluetooth earbuds that I want to use with my laptop. For the life of me I cannot get my Toshiba Satellite C55D-A5372 and Windows 10 64bit to work with the driver for this card. (most current driver from Intel is 19.71.0.2-64.exe) Keeps giving me a code 10, cannot start device error. How can I fix this?

    :)
     
    jayv2251, Aug 17, 2017
    #1
  2. Dypcdiver Win User

    Samsung Q430 hangs after reboot on Windows Logo when attempting to upgrade to Win 10

    I disconnected the card on my Q430 and installed Win 10 without problems.

    Reinstalling the card has resulted in a Win 10 logo screen that does not go away.

    Does anybody know if the

    Intel Dual Band Wireless-ac 7260 2x2 plus Bluetooth HMC (7260.
    hmwwb)

    would work as a substitute to the Broardcom one that is causing this problem?
     
    Dypcdiver, Aug 17, 2017
    #2
  3. tmanz Win User
    Anyone experiencing Bluetooth issues post upgrade to Windows 10?

    It seems Intel has uploaded their Win10 drivers after much complaining from the community, and it seems they have dated there release as of the 29th (sneaky sods, it definitely wasn't up by then... I checked). Anyway hoping it solves my Bluetooth issues.

    Others can find the Windows 10 driver for the Intel 7260 chip here: Downloads for Intel® Dual Band Wireless-AC 7260

    UPDATE: Confirmed it works, Bluetooth is now finding my devices.
     
    tmanz, Aug 17, 2017
    #3
  4. jayv2251 Win User

    Cannot get Bluetooth to work on Intel AC-7260

    Trying to figure this out on my own, I came across this cryptic message in device manager for the network card.

    Device PCI\VEN_8086&DEV_08B1&SUBSYS_44708086&REV_73\4&1fbad106&0&0013 requires further installation.

    I don't speak Microsoft registry, but I do recognize this as a key. Translation?
     
    jayv2251, Aug 17, 2017
    #4
  5. bro67 Win User
    The Toshiba's do not have the pin that is used to tell the bios that there is a Bluetooth adapter installed. You can use a USB one if you do need Bluetooth.
     
    bro67, Apr 5, 2018
    #5
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Cannot get Bluetooth to work on Intel AC-7260

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