Windows 10: Cannot get HDR to function in display settings

I previously owned a Lenovo L24Q-20 monitor running off a Nividia 1660 video card. Windows 10 tells me it is not HDR capable. On the advice of Lenovo, I purchased the L24Q-30 monitor with greater capabilities they say is HDR capable. Windows 10 still tells me my display is not HDR capable. What am I doing wrong? If it helps, I am running I7- 9700F processor which does not have built-in graphic system.

:)

 

I could turn on the HDR and WCG setting on initially today when I connected a new HDR TV.

Hello,

Thank you for writing to Microsoft Community Forums.

I understand that you are unable to turn on HDR and WCG color settings in Windows 10. This issue might occur due to incompatible drivers.

I suggest you to roll back the display drivers and check if that helps. Refer the steps mentioned below:

1. Press 'Windows
+ R' key together on your Keyboard.

2. Type 'devmgmt.msc' and hit enter.

3. Expand the display adapter option from the list.

4. Right click on the driver and click on 'Properties'.

5. Click on 'Driver' tab and check for 'Roll Back Driver'. If the roll back option is available, roll back the driver and restart the
computer.

If you are still facing issues with color after enabling HDR on your PC and if you’re using an HDMI connection and your display supports HDR over a DisplayPort connection, use DisplayPort instead to connect your PC and display.

• If HDMI is your only option, use that, and then do one of the following:
  

Reduce the frame rate

• 1. Select Settings > System > Display > Advanced display settings, and then select Display adapter properties.
  2. In the display’s Properties box, select the Monitor tab, select 30 Hertz for the Screen refresh rate, and then select OK.

- OR -

Reduce the resolution

• 1. Select Settings > System > Display > Advanced display settings, and then select Display adapter properties
  2. On the Adapter tab, select List All Modes.

In List All Modes, select the setting that includes 1920 by 1080, 60 Hertz, and then select OK.

Hope it helps.

Sandeep Kumar M

Microsoft Community – Moderator

 

Unable to use HDR settings

Hi,



Thank you for writing to Microsoft Community Forums.



The image that you have provided shows the 'Display capabilities' of the display that is currently connected. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

• Are you connecting the TV as a secondary monitor?
  
• Was there any change or an update on your system before which you were able to change the options in the Windows HD Color setting section?
  

Meanwhile, there are a few requirements that have to be in place for you to be able to notice a change in the Display capabilities. I would suggest you to refer the article on

HDR and WCG color settings in Windows 10 and check if it is helpful to you.



Nikhar Khare

Microsoft Community - Moderator

 

Why are 'Play HDR game and apps' & 'Use WCG apps' functions cannot be enable on a laptop built-in HDR display

My laptop is a Thinkpad X1 Extreme, and it comes with a 4K resolution Dolby Vision HDR built-in display, and the graphic cards are the Intel UHD Graphics 630 and NVIDIA GTX1050Ti Max-Q.

In the Display settings on Windows 10 Version 1909, only the 'Streaming HDR video' function can be enabled, but the 'Play HDR game and apps' and 'Use WCG apps' functions cannot be enabled on the built-in display.

As soon as I connect my TV which supports HDR10 to the laptop, these two functions can be enabled right away on this TV.

I wondering why the 'Play HDR game and apps' & 'Use WCG apps' functions are not available on a built-in display? Is it related to the display hardware, or the graphic card driver, or something else?