Windows 10: Cannot get in to repair Bitlocker encrypted hard drive

Split from this thread. I am running Windows 10 on a Lenovo Desktop. Yesterday when entering my pin to log in, I was unable to use any of the alphabet keys, only the numbers keys in my PIN.Took it to our local repair center and he said the system is encrypted and I need a 48 digit bit locker number. He said without that, he cannot do anything to repair the hard drive.It seems like it happened after my computer dowloaded the most recent Windows upate. So now all of my files are lost because he said that the only way to repair is to get a key code from Lenovo which will wipe the hard drive

:)

 

BitLocker Encrypted Hard Drive to MAC

Hi,



Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.



I suggest you to perform below mentioned steps to disable BitLocker.

To disable BitLocker I would suggest you try the following steps and see if it helps.

• 
  Press Windows key + X and click on
  Control Panel.
  
• 
  Change View by from Category
  to Large Icons/Small Icons.
  
• 
  Click on BitLocker Drive Encryption and click on
  Turn BitLocker Off.
  
• 
  Follow on screen instructions. Click on Decrypt the Drive
  when the message appears.
  

I would suggest you click on the link below and refer the following article.

Scenario 12: Turning Off BitLocker Drive Encryption (Windows 7)

Scenario 12: Turning Off BitLocker Drive Encryption (Windows 7)

(You can refer the steps in the above link as they are applicable for Windows 10 as well)



Check if it helps.



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.

Thank you.

 

Bitlocker Drive Encryption(Not Responding) at 84.5%

Hi,



Thank you for writing to Microsoft Community Forums.

We understand your concern, as you are trying to encrypt the complete hard drive with BitLocker Drive Encryption and now it’s not responding as well.



We would suggest you to refer this
BitLocker: Use BitLocker Drive Encryption Tools to manage BitLocker article and check manage-bde section, if that helps to make the changes.



However, for further queries we would suggest you to post your query in

TechNet forums, where we have experts and support professionals who are well equipped with the knowledge on BitLocker to assist you with the appropriate troubleshooting steps.



Aditya Roy

Microsoft Community – Moderator

 

Bitlocker Drive Encryption

Recently I was attempting to encrypt my drive with bitlocker because windows was suggesting to encrypt them via the security page when logging into my account. Though, when I do attempt to encrypt them with bitlocker it states that my drive is already
encrypted via bitlocker. I was wondering if there was a different way that it needs to be set up because I was hoping to add the extra layer of security to my drives with bitlocker encryption and password protecting them via a recovery key.