Windows 10: Cannot get into windows after bios update.

So I did windows update that had a bios update. All was good till pc restarted. Tried to put in pin but pin was deleted due to new security feature. So To set up new pin I have to put in password for the live account I guess I set up when setting up pc for first time. It shows email ( which not one I've used anywhere else) but I must have set it up because it's associated with my old number ( old number ). So I cannot get into my pc now. I've tried submitting a request for reset through microsoft reset site and it's pointless. I have no info on the account because I literally only set it up to get through the first time set up on pc. And after them telling me 2 or 3 times that they do not have enough info to reset it it finally said I'd sent to many requests. So I've tried to contact support via phone which is impossible, cannot get a real person which is what I need so I can explain. I cannot do anything on my pc now, can't system restore, cannot command prompt, safe mode doesn't work either because no matter where I go it will still ask for that password to start whatever process I'm trying to start. This is ridiculous. I cannot get into anything to say what version it is, just updated it last night

:)

 

MSI 5870 BIOS Update

Still can't reproduce. Could you please post the exact BIOSes that produce the issue?

 

bios

Hi all i am new in this forum, i need meanings step by step of each item listed in the bios Phoenix-Award

 

Should I update bios?

I would read the warranty before doing anything. If the manufacturer finds out you did something not on their approved list of steps,for example using a program they didn't list, or a bios, etc, they can treat your video card rma like you threw it against the wall , because if something goes wrong and you didn't follow their steps exactly ,it was damaged through human error and they're not likely going to be obligated to cover it warranty wise. I don't know for sure, I just advocate that you check first , and I also advocate that you verify that it's an actual update ,because very rarely do manufacturers release updates for gpu bios'. And they most certainly wont cover a GPU "update" if its a bios file written by some dude in the Ukraine, it has to be a set process, they have predetermined often.