Windows 10: cannot get onboard video to work

I recently built a new PC and found out my graphics card is malfunctioning. I need to send it back, so I pulled it out and plugged my monitor into the onboard HDMI port on my Asus Prime X370 Pro motherboard. Nothing happened. I cound not get a signal to even get into BIOS. I ended up putting the card back in so that I could research why the onboard graphics will not work. I went into BIOS just now, but couldn't find where to enable it from. Any suggestions would be great! Thanks!

:)

 

Upgraded my motherboard and cpu but I have no display on my monitor.

Does the new mobo have onboard video??

If it does plug the monitor into the videocard you brought. It wont display anything if you plug it into onboard video. The card you installed will disable it

If you did plug it in the card you installed, remove it. Plug it into the onboard video.

See if you get a display. And does the card you installed need power to function?

 

Sleep mode

Hi Jana,

To help us identify the cause of the issue and then find the proper resolution for it, let us know if you made any significant hardware or software changes on your PC prior to this issue.

Usually, getting the No video input error message indicates that the monitor is not receiving any signal from the video card. If there is an onboard video, try using that instead of the video card. If the card is improperly installed, then
the motherboard will default to the onboard video system. Try to use another monitor. If it doesn't work, then it is possible that the video card is not properly installed.

Keep us updated with the results.

 

Consult your mobo manual......and have a look at this.

[youtube]0BoktTdEZFE[/youtube]

 

Thank you. I watched the video and think it seems pretty straight forward. Will try this in the morning!

 

Well, I looked through my mobo manual and found NB configuration. Under that I found IGFX Multi-Monitor [Disabled], Primary Video Device [PCIE/PCI Video], and UMA Frame Buffer Size [Auto]. None of these sections show up in my UEFI BIOS. I searched almost every minute detail of the BIOS but could not find them or anything resembling them. My next step will be to post to Asus forum and see what they think. Thanks.

 

What processor do you have?

 

The Ryzen 1600X does not have onboard graphics. Only the 2200G and 2400G have it.

 

I see. I was under the impression that the onboard ports were controlled by the motherboard chipset, not the CPU. I guess I was wrong, or else they changed it from years ago. So sad for me. I can't even run my PC without a graphics card then.

 

Yes, it has been a very long time since the graphics were on the chipset. Intel moved graphics into the CPU around 2009. I believe AMD also did it around the same time.

 

My last build was in 2011. I didn't worry about "onboard' graphics back then. Oh well... Thanks for the information.

 

Well, I decided to throw caution to the wind and ordered a new CPU. I'm going for the Ryzen 5 2400G. It has integrated graphics Radeon Vega 11 and it runs a bit cooler. I realize it's only 4 core vice 6 on the 1500X, but I will give it a try. I will keep the 1600X as a backup in case something goes wrong.

 

Well, I "bit the bullet" and purchased the Ryzen 5 2400G CPU. Had to in order to send faulty graphics card back. It's not a bad processor but it doesn't do well on 3D Mark benchmark demos.