Windows 10: Cannot hide file extensions - Bitdefender

Discus and support Cannot hide file extensions - Bitdefender in Windows 10 Support to solve the problem; I installed Bitdefender Total Security 2019 yesterday and just realized today that the file extensions are showing. When I try to hide the extensions,... Discussion in 'Windows 10 Support' started by Hotsuma, Apr 23, 2019.

  1. HOTSUMA
    Hotsuma Win User

    Cannot hide file extensions - Bitdefender


    I installed Bitdefender Total Security 2019 yesterday and just realized today that the file extensions are showing. When I try to hide the extensions, it doesn't work. I realize that Bitdefender is the culprit but is there any way to get around this without uninstalling it?

    :)
     
    Hotsuma, Apr 23, 2019
    #1
  2. HOTSUMA
    Hotsuma Win User

    Cannot hide file extensions - Bitdefender


    I installed Bitdefender Total Security 2019 yesterday and just realized today that the file extensions are showing. When I try to hide the extensions, it doesn't work. I realize that Bitdefender is the culprit but is there any way to get around this without uninstalling it?
     
    Hotsuma, Jun 28, 2019
    #2
  3. SPUNK
    spunk Win User
    spunk, Jun 28, 2019
    #3
  4. HOTSUMA
    Hotsuma Win User

    Cannot hide file extensions - Bitdefender

    Cannot hide file extensions - Bitdefender


    Hmm... I see. Thanks for letting me know.

    - - - Updated - - -

    We figured it out! I contacted Bitdefender customer support and we communicated by email. He sent me a tool that cleans the system of any remnants of Avast. After running the tool in Safe Mode and rebooting, I found that the issue was resolved. When I chose to hide the extensions and hit Apply, they hide themselves like they're supposed to. I'm relieved to have finally found a solution to this problem because I was considering switching to another antivirus though I did not want to.
     
    Hotsuma, Jun 28, 2019
    #4
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Cannot hide file extensions - Bitdefender

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