Windows 10: Cannot install any app from Microsoft Store - help!

Discus and support Cannot install any app from Microsoft Store - help! in Windows 10 Gaming to solve the problem; I received a new laptop yesterday Windows 11, has the latest update. I cannot install any app from Microsoft Store which renders my new laptop totally... Discussion in 'Windows 10 Gaming' started by Lara Anika Maier, Mar 7, 2025.

  1. Cannot install any app from Microsoft Store - help!


    I received a new laptop yesterday Windows 11, has the latest update. I cannot install any app from Microsoft Store which renders my new laptop totally useless."Aufgrund eines Fehlers konnte diese App nicht installiert werden. Warten Sie einen Moment, und versuchen Sie es dann noch mal."What I have already tried:- Restart Microsoft Store- Restart Laptop- Logout and Login in Microsoft Store- Reset Microsoft Store

    :)
     
    Lara Anika Maier, Mar 7, 2025
    #1

  2. microsoft app store

    How to run apps that are downloaded from Microsoft app store on multiple PCs without downloading multiple times.
     
    Subhash Boipai, Mar 7, 2025
    #2
  3. Apps won't install in Microsoft Store

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern as you are unable to install apps in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers
    to the questions below:




    • Do you have any non-Microsoft antivirus program installed?

    • Does this issue occur for all apps from the store?
    • What is the date and time on the PC and ensure it is correct?



    Meanwhile,
    we would suggest you to perform these steps and after every step check if you are able to install the app.



    Step
    1:
    Reset the Windows Store Cache: Press the Windows
    Logo Key + R
    to open the Run
    dialog box, type wsreset.exe, and then select OK.



    Note:
    A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.



    Step 2: Run the Windows Store Apps Troubleshooter: Select the
    Start button, and then select Settings>Update & Security
    > Troubleshoot, and then from the list select Windows
    Store apps
    > Run the troubleshooter.



    Step 3:
    Refer the troubleshooting steps and mentioned
    in this article: Fix
    problems with apps from Microsoft Store




    Step 4: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and
    then try installing the game.



    Step 5: If the issue persists, then we would suggest you to create a new administrator user account and
    check, refer this article to create
    a local user or administrator account in Windows 10
    .



    Regards,

    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Mar 7, 2025
    #3
  4. P4-630 Win User

    Cannot install any app from Microsoft Store - help!

    Microsoft is purging a lot of low quality apps from the Windows Store

    "Microsoft is sending emails to some Windows Store developers informing them that their apps have been removed from the Store for violating its quality standards."

    "Neowin reports that app developers have been receiving these emails over the past couple of days:

    In its latest review of the Store, Microsoft is evaluating if the published apps are good enough to be listed in the Windows Store. This includes publicly available apps as well as private beta apps. Additionally, Microsoft is also asking developers to delete any promotional campaigns for their apps to prevent advertising charges. Similarly, app name reservations are also being nullified; which means that if your app is unpublished, there's no guarantee that you'll be able to republish it under the same name.

    Officially, the policies for the Microsoft Store says that apps must have "distinct and informative metadata" and "provide a valuable and quality user experience". There are also some specific standards that must be in the apps, including having a name that is not similar to another app or device, along with offering a description that is accurate about its features and functions.

    There have certainly been many Windows Store users who have complained over the years about the large number of apps published that are clones of other apps or ones that are simply poorly made. Hopefully, this new move by Microsoft will help to curb these issues, at least for now.
    "

    Microsoft is purging a lot of low quality apps from the Windows Store
     
    P4-630, Mar 7, 2025
    #4
Thema:

Cannot install any app from Microsoft Store - help!

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