Windows 10: cannot install cumulative update KB5011493

Discus and support cannot install cumulative update KB5011493 in Windows 10 Software and Apps to solve the problem; I believe this is an optional update but have tried several times and cannot intall it.... Discussion in 'Windows 10 Software and Apps' started by olblueeyes, Mar 12, 2022.

  1. OLBLUEEYES
    olblueeyes Win User

    cannot install cumulative update KB5011493


    I believe this is an optional update but have tried several times and cannot intall it.

    :)
     
    olblueeyes, Mar 12, 2022
    #1
  2. BROKEN PIXEL
    broken pixel Win User

    Cumulative Update for Windows 10 for x64-based Systems (KB3156387) will not install

    Anyone else having problems getting the Cumulative Update for Windows 10 for x64-based Systems (KB3156387) installed? This update has been failing for me & doing a failed to update after downloading & reboot, then rebooting & removing the update.

    V 10.0 build 10240
     
    broken pixel, Mar 12, 2022
    #2
  3. AWALT
    awalt Win User
    Can't install Cumulative Updates for v1909

    I was having a different error than you, but still could not get any updates to work without failing after download - whether through Windows Update or downloading from the Catalog and doing it locally. After trying many people's lists of how to reset Windows Update, I finally did the Repair Install Windows 10 with an In-place Upgrade Installation & Upgrade by Shawn Brink. Other than going in and turning off Defender and the Firewall just in case to speed things up when it was "Getting Ready" (this step took about 2 hours for me), this worked flawlessly. I went from a busted 19041.264, to a repaired 19041.84. I was then able to go into Windows Update, and about five updates installed perfectly including the May and June cumulative updates. Just a suggestion if you run out of ideas, I had!
     
    awalt, Mar 12, 2022
    #3
  4. JOHNROD NAV
    JohnRod Nav Win User

    cannot install cumulative update KB5011493

    I MANUALLY installed Cumulative Update KB3185614 SUCCESSFULLY but Windows continues to try to install SAME update

    Hi,

    There may be some corrupted files in the update even if it was successfully installed. Because of this, Windows prompts you to reinstall the it.

    To resolve the issue, we suggest uninstalling the update. Please follow the steps below:

    • Open Control Panel and click on Programs.
    • In the Programs tab, select View installed updates under
      Programs and Features. You will be directed to the Uninstall an update page.
    • From the list of updates, right-click on Cumulative Update KB3185614 and select
      uninstall.

    Windows will eventually reinstall this update since it will be missing.

    If the issue will persist, you may run the Windows Update Troubleshooter tool. This tool automatically fixes problems with Windows Update.

    Let us know how it goes.
     
    JohnRod Nav, Mar 12, 2022
    #4
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cannot install cumulative update KB5011493

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