Windows 10: Cannot Install Logitech Setpoint

I have tried to no avail to install Logitech Setpoint to be able to customize my K350 Wireless Keyboard. Every time I download and click the package I get the blue spinning circle for about 3 seconds and then nothing happens or opens. I've tried several solutions such as attempting in Windows 8 compatibility mode, downloading the 64-bit version versus Smart Install version from Logi site, etc. and so on. Any assistance would be so appreciated! System details: Windows 1064-BitThis is a work computer, but I have administrative privileges for software installs and have never had an issue of thi

:)

 

Logitech setpoint won't install on Windows 10

*Original Title: logitech setpoint wont installon wi 10

logitech setpoint wont install on win 10

 

Unable to install Logitech Setpoint 6.69.126_64

See other possible troubleshooting for installing Logitech Setpoint:

https://www.tenforums.com/drivers-hardware/6864...

https://www.tenforums.com/drivers-hardware/1027...

https://answers.microsoft.com/en-us/windows/for...

Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done:

http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue
with the other steps to go over your install most thoroughly.

Update all of your drivers and BIOS/UEFI firmware from PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently
installed in Device Manager reached by right clicking the Start Menu. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

Updating drivers from the Device Manager or Windows Update is rarely enough. The most basic thing we need to learn to maintain a PC is keep the latest manufacturer's drivers installed from their Support Downloads web page.

 

Unable to install Logitech Setpoint 6.69.126_64

Thank you, Greg!

I've already tried/confirmed the suggestions in the first two links...

Your comprehensive list of Windows repair tasks is very impressive! I am going to keep it for future reference and I'm sure MS and Dell will lead me, and so many others, to these multiple steps in no time.

I did actually cover many of them already. (All the scans I did returned no errors.) And the most involved steps (for example, account replacement) are way-too-much work for a problem that isn't nearly as significant.

At the moment, I have a second-time escalation with Logitech's in-house support. So I'm going to wait and see.

Finally, my suspicion is that I turned off a service that the Logitech Setpoint package is looking for and that it gets lost without it. (I did so when trying to solve a problem with mini-freezes I started experiencing about 6 months ago, after a Windows
update. It was solved when I changed Turn off hard disk to Never.) I can experiment with turning some of those back on.

Thank you again,

JF