Windows 10: Cannot install Minecraft through the windows microsoft store application

Hello, I've found that anytime I want to install Minecraft for both the Bedrock and Java edition whether standard or deluxe, anytime I wish to install it seems to work at first before the prompt "Something happened on our end, please try again later", this so far has been happening after restarts and start ups over the course of a few months since Minecraft began to merge websites. I've tried even installing an older version of the launcher itself and it still redirected me to the Microsoft store and I was still unable to get the application to download after it says downloading dependencies.

:)

 

Minecraft installation in Microsoft store

Hi,

Thank you for writing to Microsoft Community Forums.

We understand your concern as you are unable to install Minecraft in Microsoft Store. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Windows 10 version and Build installed? (Type
  winver in Windows search/Run command)
  

• Do you have any non-Microsoft antivirus program installed?
  
• Does this issue occur for all games & apps from the store?
  

• What is the date and time on the PC and ensure it is correct?
• Do you get any error message or code?

Meanwhile, we would suggest you to perform these steps and after every step check if you are able to install the game.

Step 1: Reset the Windows Store Cache: Press the Windows Logo Key + R to open the
Run dialog box, type wsreset.exe, and then select OK.

Note:
A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

Step 2: Run the Windows Store Apps Troubleshooter: Select the
Start button, and then select Settings>Update & Security
> Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.

Step 3: If you have any non-Microsoft security/antivirus software installed, disable it temporarily and then try installing the game.

Step 4: If the issue persists, then we would suggest you to create a new administrator user account and check, refer this article to

create a local user or administrator account in Windows 10.

Regards,

Aditya Roy

Microsoft Community – Moderator

 

Minecraft Got Deleted After Clean Installating Windows 10 And Again Minecraft Purchased.

Hi,



Thank you for writing to Microsoft Community Forums.



I think you did a Clean Installation of Windows 10 and Clean Installation will delete all your applications; games; and your user data such as music files, video files, pictures, documents, etc.



In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. From where did you purchase the Minecraft game?
   
2. Have you already installed Minecraft on your Windows 10 computer?
   

If you have purchased several copies of Minecraft from Mojang, then I suggest you to refer the
Mojang refunds policy and check their refund policy.



If you have purchased Minecraft from Microsoft Store, then I suggest you to refer
Returning items you bought from Microsoft Store for exchange or refund
and check if you can get a refund.



If you have purchased Minecraft from Oculus, then I suggest you to
Contact the Oculus Support Team and they will help you with this.



Please feel free to contact us back, in case you have any other questions/issues with Windows in future.

 

Minecraft installation on PC

Hi,

Thank you for writing to Microsoft Community Forums.

We understand the concern as you are unable to install Minecraft on your PC.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed on the PC? (Type
  winver in Windows search/Run command)
• What is the make and model of the PC?
• How are you installing the Minecraft game? (Microsoft Store/online)
• Did you purchase Minecraft Java edition or Windows edition?
• Are you getting any error message, while installing the game?
  

Meanwhile, we would suggest you to perform try these steps and check, if you are installing Minecraft Windows edition.

Step 1:
Reset the Windows Store Cache

Press the Windows Logo Key + R to open the
Run dialog box, type wsreset.exe, and then select OK.

Note:
A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.

Step 2:
Run the Windows Store Apps Troubleshooter

Select the Start button, and then select Settings>Update & Security
> Troubleshoot > Additional troubleshooters, and then from the list select Windows Store apps > Run
the troubleshooter.

Please refer this article for additional information:

Fix problems with apps from Microsoft Store

Let us know the results. If the issue persists, we will certainly assist you further.

Aditya Roy

Microsoft Community – Moderator