Windows 10: Cannot install printer driver -- constantly interrupted, but printer spooler shows...

So, one of the guys at work has been having trouble connecting to our Canon imageRunner Advance c3525i networked multifunction printer. I'm trying to install the latest print driver and am having all sorts of problems with the install not working. Seems like it's an issue w/ the print spooler, but it shows as running here and I've restarted it multiple times. Nothing I've tried has worked so far. I'm at the stage where I think a full clean OS reinstall is needed, but if anyone else has any ideas, I'm all ears.Here are what I've tried to daterinter & Scanners -- add printer. Printer is fo

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Windows 10 networked printers not showing in Devices and Printers

Hi,

Please let us know, How do you have the printer connected to your computer? It is plugged into USB, on the network, or some other way?

Usually all available printers will be shown directly under Device and Printers.
Moreover it also show the status of the printer. Not sure how this is happening. Suggest you to check this issue by removing and re-installing the printer.

You may try the following methods and check if it helps.

Normally this will happen if the Print Spooler service is not running but then your local machine would display with a red indicator in Print Management.

Method 1:

Please try steps below check if it helps.

• Press Windows + R, type services.msc
  and press Enter.
• Find Print Spooler service and double-click.
• Make sure Print Spooler's
  Startup type set to Automatic.
• The Service status of the Print Spooler should be
  Running.
• If not, can you "Start" the Print Spooler service.
  

If the issues still persist, refer to the below methods.

Method 2: I would suggest you to uninstall and reinstall the printer driver.

1. Press Windows Key + R Key.

2.Then type “devmgmt.msc” without the quotes and hit on Enter Key.

3. ExpandPrinte Queues.

4. Right click on the driver and click on Uninstall.

5. Restart your Computer.

If the issue still persist, then I suggest you to download and install the latest printer driver from the manufacture website.

Let us know the status of the issue in regards with printers display in Devices and Printers.

Regards,

Guru Kiran

 

Printer Spooler running but not found by Add printer

Hi Trey,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As you are facing issues with connecting the printer, do let us know the following to assist you better:

• Were you able to successfully restart the Print Spooler Service?
• How have you connected the printer to your device?
• What is the make and model of your printer device?
• Are you trying to print any PDF file via Adobe PDF ?

I suggest you to uninstall and re-install the printer drivers and check.

Steps to remove printer drivers from Device manager:

• Press Windows + R keys from the keyboard to open
  Run command.
• Type devmgmt.msc in Run window to open
  Device Manager window.
• Under Print queues, right click on the printer and
  uninstall.

Try to install the right drivers for the Printer from the Manufacturer’s website.

Also, I suggest you to refer to the below article about “Fix
printer problems” and check if it helps:

(Applies to Windows 10 as well)

Hope it helps. Kindly update the status of the issue, we will be happy to help you.

 

PRINTER SPOOLER PROBLEM

Hi,

Thank you for posting your query in Microsoft Community. I understand your concern, we in Community will try to help you in the best possible way we can.

I would suggest that you perform the steps below and check if it helps resolve your issue.

Method 1: Services

• Open Run Command (Windows button + R) and hit Enter.
• In the dialog box, type “services.msc”.
  Once the window opens locate and click on “Print Spooler”.
• On the General tab, click on Stop and then
  Start.
• Then click on the drop down list and choose
  “Automatic”.
• Restart the computer and check if the issue persist.

Method 2: Delete Printer.

• Unplug your printer or disconnect from a wireless printer.
• Search for "Devices and Printers" in the search bar, then click to open it.
• Right-click the icon for the printer that's failing to print. Click
  "Delete" on the drop-down menu.

Method 3: Delete Printer Driver

In the search bar, type Device Manager. Locate and select the printer driver, expand by double clicking on the printer. Then right click on the drive and select Un-install.

Method 4: Re-install the printer in question and download the latest driver from the manufacturer’s website.

Hope this information was helpful. Please let us know the status of your issue so that we can assist you further.