Windows 10: Cannot install printer software Windows 10 operating system.

When I try to install my printer software--I receive the following message "C:/WINDOWS/SYSTEM32/WININET.dll is either not designed to run on Windows or it contains an error".

Please help


'Thank you

Edie Weedo

*** Email address is removed for privacy ***

:)

 

Is it time for Windows 10 already?

Here's a good step by step guide on doing a fresh install.

How to clean install Windows 10 from a USB drive - Software - Feature - HEXUS.net

 

Printers in windows 10

Hello Rocky,

Thank you for posting your query in Microsoft Community.

With the issue description, I understand that after installing Windows 10 operating system you are not able to print from your computer. I will certainly help you in getting this fixed. I would appreciate if you could help me
with more information:

• 
  What is the make & model number of the printer?
  
• 
  Is this a wired printer or wireless printer?
  

Make sure that the printer is enabled in “devices and printer” by following below steps:

• Press “Windows key”, click on “Settings”
• 
  Click on “Devices”, now click on “Printer & Scanners” in the left pane
  
• 
  Click on “Devices and Printers”
  
• 
  Right click on the printer and “Enable” it, now try to use the printer.
  

There might be a possibility that while upgrading/installing Windows 10, printer drivers might get corrupt. Hence you are facing issues while printing. I would suggest you to follow the below methods and check if that helps:

Method 1: Printer Troubleshooter

The built-in Printer Troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues while printing. I would suggest you to run this troubleshooter to check if there is any issue
with the sound. Refer top these steps:

• Open Control Panel
• Click on Troubleshooting and select the view all option on the left pane.
• Click on Printer troubleshooter and follow the prompts.

Try method 2, if the issue persist

Method 2:
Uninstall and Reinstall the Printer's Driver

Step 1: Uninstall the Printer's Drivers

• 
  Press “Windows Logo” + “X” keys on the keyboard.
  
• 
  Click on “Device
  Manager” from that list.
  
• 
  Search for the Printer from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this
  device” you may select that and then remove the corrupted drivers from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website:

Step 2:
Go to the Printer manufacturer’s website and search for the latest Windows 10 drivers available for the printer model and then install it by following the instructions given in the website.

Try method 3, if the issue persist

Method 3:
Follow these steps to install the drivers in compatibility mode and check if that helps.

• 
  Download the driver from the manufacturer’s website.
  
• 
  Right-click on the driver setup file and click on ‘properties’.
  
• 
  Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation. Once this is
  done, restart the computer and check if the issue persists
  

Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.

 

Printer not printing after installing the device on the PC on Windows 10.

Hi Yitzchak,

I suggest you to uninstall and re-install the printer as a work around and check if it helps.

Step 1: Uninstall the printer:

• 
  Press “Windows + X” keys on the keyboard.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the “Printer” device from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for
  this device” you may select that and then remove its drivers from the computer.
  
• 
  Follow the on-screen instructions to complete it and the restart the computer if prompted.
  

You may also uninstall any related software provided by the printer manufacturer from the computer from “Programs and Features”. For this, you may follow these steps:

• 
  Press “Windows + X” keys on the keyboard and select “Programs and Features” from that list.
  
• 
  Search for any software provided by the printer manufacturer in the program list and if available, you may select it and click on “Uninstall” to remove it from the computer.
  
• 
  Follow the on-screen instructions to complete it and the restart the computer if prompted.
  

Step 2: Install a Printer

Refer to the below link about: Install a printer

Fix printer problems in Windows 7 and Windows 8.1

Hope this helps.